Use English and French to deliver responsive billing service for CLIC in a hybrid role requiring two days in office. Manage premium payments and client inquiries.
As Billing Fulfillment Administrator within the Billing Service Centre, you will support personalized client experiences through accurate billing administration. The work includes premium collection, account records, reconciliations, billing transactions, and communication with stakeholders. You will also provide billing knowledge to business partners and support timely processing.
Key Responsibilities: Manage incoming phone calls and email billing inquiries
Process premium payments, NSF letters, returns, and transactions
Correspond with stakeholders and internal departments




Provide renewal quotes and prepare policyholder correspondence
Analyze billing reports and resolve errors
Requirements: Bilingual English and French communication skills
Two years’ individual life insurance or related experience
Post-secondary Business Administration certificate or related education
Critical thinking and proactive problem-solving skills
Associate Customer Service designation is an asset
Bring bilingual communication, billing knowledge, and careful account administration to CLIC’s team-oriented Billing Service Centre team.

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📌 Bilingual Billing Administrator (Ontario)
🏢 Co-operators
📍 Ontario