Technical Support Analyst - SaaS & Public Sector, Hybrid (Ontario)

Technical Support Analyst - SaaS & Public Sector, Hybrid (Ontario)

22 Oct
|
Euna Solutions
|
Ontario

22 Oct

Euna Solutions

Ontario

Euna Solutions is seeking a customer‑focused technical support associate for a hybrid Oakville, ON role. You will handle inquiries via phone, video, email, and chat, troubleshoot software issues, and document all interactions in Zendesk.
You will grow product knowledge and contribute to the internal knowledge base as you become the first point of contact for customers. The position emphasizes solid communication, clarity in explanations, and collaboration with senior analysts to expand

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📌 Technical Support Analyst - SaaS & Public Sector, Hybrid (Ontario)
🏢 Euna Solutions
📍 Ontario

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