Support homeless adults as a Shelter Resource Worker at The Village in Duncan, using crisis awareness and community resource knowledge. Work across scheduled shelter shifts.
Lookout Housing and Health Society supports adults with low or no income who face limited housing or support options. As a direct service worker, you will provide shelter intakes, orientations, supervision, and assistance within a 24-hour emergency shelter. The work includes supporting guests affected by homelessness, addictions, and mental health challenges while following Lookout’s mission, philosophy, and Code of Ethics.
Key Responsibilities: Provide support, supervision, and assistance to homeless adults
Accept referrals and share information about external resources
Refer guests to appropriate community services




Interview guests and provide basic necessities safely
Complete records and maintain statistical data
Requirements: Related certificate or Grade 12 with two years’ experience
Familiarity with addiction, mental health, and harm reduction resources
Current Occupational First Aid Level 1 certificate
Solid communication, documentation, and organizational skills
Vulnerable Sector criminal record clearance required
Bring community resource knowledge, attentive support, and organized documentation to emergency shelter services at The Village.

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📌 Shelter Resource Worker Duncan (British Columbia)
🏢 Lookout Housing and Health
📍 British Columbia