Customer service and appointment coordination define this Customer Service Representative role with Mr. Handyman, supporting homeowners from first call through completion.
As a Customer Service Representative, you will connect customers with home repair, maintenance, and improvement services. You will answer questions, schedule appointments, coordinate with service professionals, and support customer satisfaction. The work requires communication, organization, Microsoft Office, and customer relationship management software proficiency.
Key Responsibilities: Answer incoming customer calls professionally and courteously
Understand customer needs and explain available services
Schedule appointments and coordinate with service professionals




Confirm appointments and address customer concerns
Maintain accurate interaction and service request records
Requirements: Two or more years in a similar role
Excellent verbal and written communication skills
Professional phone manner and robust attention to detail
Microsoft Office and CRM software proficiency
Ability to work independently and collaboratively
Bring organized communication, CRM knowledge, and appointment coordination skills to Mr. Handyman’s customer service team.

#J-18808-Ljbffr

📌 Mr. Handyman Customer Service Representative (British Columbia)
🏢 Mr. Handyman
📍 British Columbia