Payment operations specialists bring analytical accuracy to chargebacks, reconciliations, and transaction reviews supporting WCLC’s lottery activities across the Prairie Provinces and the North.
This Payment Operations Specialist supports daily payment management and related operational processes. The work includes reviewing transactions, managing exceptions, supporting fraud prevention, and coordinating payment service providers. Strong organization, sound judgment, Excel proficiency, and clear communication support accurate processing and effective collaboration.
Key Responsibilities: Review, investigate, document, track, and report payment chargebacks
Monitor exceptions, cash adjustments, and Finance reconciliations
Review player deposits and withdrawals for irregularities




Coordinate payment provider portals, reporting, issues, and escalations
Support fraud monitoring, investigations, analysis, and risk mitigation
Requirements: Robust attention to detail and accuracy
Excellent analytical and problem-solving skills
Sound judgment when investigating and evaluating information
Strong organization and prioritization across deadlines
Microsoft Office proficiency, particularly Excel
Apply payment analysis, chargeback management, reconciliation, and fraud monitoring skills to WCLC’s operational payment processes.

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📌 Payment Operations Specialist Chargebacks (Manitoba)
🏢 Western Canada Lottery
📍 Manitoba