Job Summary
The Incumbent is responsible for planning and coordinating the overall garage operation to effectively control the utilization of shop labour and material. The incumbent develops and monitors targets and standards ensuring optimum productivity and quality levels. The role controls and monitors in-house and commercial garage performance ensuring optimum vehicle servicing at minimum cost, minimum downtime with utmost customer satisfaction and within company guidelines, policies and regulatory requirements. The incumbent ensures timely servicing and availability of critical equipment and protects CN's daily operations.
Job Summary
The Incumbent is responsible for planning and coordinating the overall garage operation to effectively control the utilization of shop labour and material. The incumbent develops and monitors targets and standards ensuring optimum productivity and quality levels. The role controls and monitors in-house and commercial garage performance ensuring optimum vehicle servicing at minimum cost, minimum downtime with utmost customer satisfaction and within company guidelines, policies and regulatory requirements. The incumbent ensures timely servicing and availability of critical equipment and protects CN's daily operations.
Main Responsibilities
Establish, Plan, Coordinate and Monitor Shop and Staff Requirements
Ensure maximum productivity and utilization of repair facilities and equipment
Determine specific staffing, shop space and workload requirements
Coordinate repair and maintenance programs by equitable distribution of workload
Ensure facilities are maintained to levels which meet labour and building code requirements
Maintain and update tools and equipment used in maintenance of the fleet
Ensure proper documentation of facilities and equipment are kept up to date
Monitor and Maintain Fleet Asset Management Information System (Fleetwave)
Develop and implement maintenance schedules and time standards for equipment and maintain repair parts inventory
Monitor quality and timeliness of asset management system updates
Interact with customers and vendors to ensure timely repairs and maintenance are carried out
Maintain adequate level of inventory part for size and make-up of the fleet
Schedule maintenance to maximize the effective utilization of the fleet (minimize downtime)
Recommend, Set, Maintain and Initiate Actions
Improve productivity of shop operations and standards of maintenance
Review productivity reports set time standards and monitor through exception reporting and correct actions
Develop Garage Operating Budgets
Monitor and control monthly expenditures
Establish best discounts and quality with the supplier network to optimize cost of labour and materials
Review historic expenditures and forecasts to develop operating budget
Track ongoing expenses, and take corrective action were needed to ensure expenditures are in line with company policy and budgetary constraints
Negotiate discounts and quality service levels with supplier network
Report ongoing budget status, investigate and explain budget variances
Plan for Short- and Long-Term Staff Needs
Maintain a well-trained and motivated unionized workforce at levels to meet current and future work requirements
Assess individual performance as part of succession planning strategy
Assess workload requirements to determine shift and staffing requirements
Identify training and developmental needs
Provide on the job and classroom training in repair and maintenance procedures in line with the fleet profile and technological advancement
Evaluate staff performance to determine potential candidates for future advancement
Compliance Management
Promote and ensure compliance in safety, accident prevention, environmental, National Safety Code, Canada Labour Code, and respective provincial fleet safety standards
Identify potential unsafe practices, take immediate remedial action and document safety violations
Hold ongoing Health and Safety Committee meetings
Ensure committee participation and follow up on recommendations
Perform safety audits to ensure zero tolerance policy is followed
Perform and record safety observations in accordance with CN guidelines
Ensure environmental policy is adhered to and proper documentation is completed
Understand and follow Canada Labour Code Guidelines
Ensure vehicle fleet is maintained to all Federal and Provincial safety standards and proper documentation is completed
Ensure compliance with National Safety Code for the vehicle fleet and staff
Working Conditions
The incumbent must be available to work night shifts and weekends when necessary. The role requires occasional travel (20 to 40%). The incumbent needs to walk, climb and is exposed to elements and operating standards. The role is partially performed in the shop and outdoors in various types of weather and environmental conditions such as fumes, Workplace Hazardous Materials Information System (WHMIS) controlled substances.
Experience
Automotive
Minimum 5 years of experience in the automotive/truck and coach repair trades
Candidates with an equivalent combination of education, training, and experience will be considered.
Education/Certification/Designation
Professional Education Diploma (DEP) as automotive or truck and coach mechanic
Must hold a valid driver's license
Candidates with equivalent practical experience, education, or training will be considered.
Competencies
We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Vision and strategic thinking
Impactful and inclusive leadership
Performance and value delivery
Empowerment and talent development
Strategic communication and influence
Managerial courage and decisiveness
Compliance
High-Impact Execution
Planning
Coordination
Prioritization
Technical Skills/Knowledge
Knowledge of fleet operational requirements
Working knowledge of the CAW 5.1 collective agreement, Canada Labour Code, Federal and Provincial regulations concerning motor vehicles
Knowledge of stock inventory procedures and controls
Short- and medium-range planning abilities
Knowledge of fleet management's mainframe computer system*
Knowledge CN's safety and environmental policies*
Any requirement marked with (*) will be considered an asset (not mandatory).
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📌 Supervisor Fleet Management Garage-CA (Ontario)
🏢 CN
📍 Ontario