Turn customer data into growth as a CRM Customer Growth Manager in Vancouver, focusing on HubSpot, automation, and lifecycle marketing.
Scenic Group Canada seeks a strategic, commercially minded CRM leader for Scenic Luxury Cruises & Tours and Emerald Cruises. You will grow prospect databases, improve lead conversion, and connect customer experiences across lifecycle stages. The role combines strategy with hands-on execution while partnering with Marketing, Sales, Commercial, Digital, Analytics, and Global CRM teams.
Key Responsibilities: Lead CRM and customer lifecycle strategy development
Drive qualified database growth through multichannel lead generation
Map journeys from acquisition through repeat purchase
Design automated nurture programs for key audiences
Build reporting, dashboards,



testing, and optimization programs
Requirements: Seven or more years in CRM or related disciplines
Experience with HubSpot, Salesforce Marketing Cloud, Marketo, Braze, or similar
Proven lifecycle strategy and measurable business results
Experience in segmentation, personalization, nurturing, and lead scoring
Robust analytics, communication, presentation, and stakeholder management skills
Lead HubSpot-enabled CRM growth through customer data, automation, personalization, measurement, and lifecycle strategy in Vancouver.

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📌 CRM Customer Growth Manager HubSpot (British Columbia)
🏢 Scenic Luxury Cruises & Tours
📍 British Columbia