Lead ServiceNow release management in a hybrid Toronto assignment, using DPRM, ITSM expertise, and enterprise integration capabilities. Deliver scalable solutions across complex environments.
This consultant role requires extensive Release Management experience and hands-on ServiceNow delivery. You will design, configure, customize, and support DPRM capabilities while translating stakeholder needs into technical solutions. The work spans governance, integrations, testing, documentation, and operational support for enterprise service management.
Key Responsibilities: Lead ServiceNow DPRM design, configuration, implementation, and ongoing support
Configure workflows, Flow Designer, scripts, dashboards, reports, and analytics
Integrate DPRM with Change Management, CMDB, SPM, and DevOps tools
Establish release planning, calendars, risk, dependency,



and deployment governance
Deliver training, documentation, knowledge transfer, and operational procedures
Requirements: Minimum seven years delivering ITSM solutions in complex enterprises
Minimum five years configuring, customizing, and administering ServiceNow
ServiceNow Certified System Administrator certification required
Experience with ITIL, SDLC, APIs, CI/CD pipelines, and integrations
Robust facilitation, communication, stakeholder engagement, and teamwork skills
Apply ServiceNow, DPRM, ITSM, and release governance expertise across a hybrid Toronto enterprise consulting assignment.

#J-18808-Ljbffr

📌 ServiceNow Release Management Consultant (Ontario)
🏢 FlexStaf IT
📍 Ontario