L’équipe des Services Professionnels d'Amazon Web Services (ProServe) recherche un Gestionnaire d'Engagement (EM) hautement qualifié et polyvalent pour rejoindre notre équipe et diriger la livraison de projets de solutions cloud complexes. Dans ce rôle, vous combinerez expertise technique et solides compétences en leadership de projet pour mener à bien des implémentations réussies de solutions basées sur AWS pour nos clients. Vous ferez le lien entre les exigences commerciales et les solutions techniques, facilitant les discussions techniques et assurant l'alignement avec les résultats attendus par les clients. En appliquant les cadres AWS tels que Well-Architected et Cloud Adoption Framework tout en démontrant une crédibilité technique auprès de diverses parties prenantes, vous traduirez les besoins des clients en exigences techniques claires, décomposerez des problèmes complexes et prendrez des décisions éclairées en tenant compte des compromis entre performance, évolutivité, sécurité et impact commercial.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems,



and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalates when appropriate, and drive projects to successful completion, while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.



We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

Diriger et gérer des projets complexes de migration et d'implémentation cloud

Exploiter une connaissance approfondie des services AWS, des architectures et des meilleures pratiques pour guider les décisions techniques et la planification stratégique

Faire le lien entre les exigences commerciales et les solutions techniques, faciliter les discussions d'ingénierie et assurer l'alignement avec les résultats commerciaux des clients

Traduire les besoins des clients en exigences techniques claires et les associer aux résultats commerciaux

Décomposer des problèmes techniques complexes en solutions réalisables et livrables

Contribuer à la documentation technique et définir des normes de documentation

As an experienced technology program/project manager, you will be responsible for:

Leading and managing complex cloud migration and implementation projects

Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

Distilling customer needs into explicit technical requirements and map them to business outcomes

Decomposing complex technical problems into actionable, deliverable solutions

Contributing to technical documentation and define documentation standards

About the team À propos d'AWS (English description to follow)

Des expériences diverses

AWS acc

📌 Gestionnaire de Mandats | Engagement Manager, Services professionnels (Toronto)
🏢 Amazon
📍 Toronto