Charger Logistics is a world-class asset-based carrier committed to operational excellence, innovation, and customer satisfaction. We foster an entrepreneurial environment that encourages ownership, continuous learning, and new ideas. Key Responsibilities

Partner with business stakeholders to investigate operational challenges, identify

root causes , and recommend practical,

data-driven solutions . Analyze existing

workflows, business processes, and systems

to identify inefficiencies, gaps, and opportunities for improvement. Lead

requirements gathering

and develop

business requirements, user stories, acceptance criteria, process flows, and functional specifications . Manage

product backlogs , prioritize enhancements, and align delivery plans with business objectives and stakeholder priorities. Identify opportunities to leverage

AI, large language models (LLMs), intelligent document processing, and workflow automation

to improve efficiency and reduce manual effort. Collaborate with

development, data, and QA teams

throughout the

software development lifecycle (SDLC)

to ensure successful implementation. Evaluate solution alternatives and communicate trade-offs involving

business value, cost, technical feasibility, and risk . Coordinate

user acceptance testing (UAT) , validate business scenarios,



and support implementation and change management. Define

KPIs and success metrics

and assess post-implementation results using operational data, user feedback, and performance indicators. Monitor

AI-enabled solutions

for accuracy, reliability, exceptions, and business impact, ensuring appropriate validation and

human oversight . 5+ years of experience

in product management, senior business analysis, or technology-driven process improvement. Strong

critical thinking, analytical, and problem-solving skills , with the ability to challenge assumptions and make

evidence-based recommendations . Proven experience in

requirements analysis, process mapping, product backlog management, and Agile/Scrum methodologies . Understanding of

AI, LLMs, and workflow automation , including their capabilities, limitations, and risks. Experience collaborating with

business stakeholders, software developers, QA teams, and technical leadership . Familiarity with

SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise applications

is an asset. Excellent

communication, stakeholder management, and decision-making skills . Experience in

logistics, supply chain environments

is preferred. Benefits

Market-competitive salary Healthcare Benefit Package Career Growth

📌 Technical Product Manager (Brampton)
🏢 Charger Logistics
📍 Brampton