Remote Canada work at Affirm centers on technical account management, RESTful APIs, monitoring, troubleshooting, and SLA delivery across strategic alliances.
As a Senior Technical Account Manager, you will own operational health across Affirm’s strategic alliance portfolio. The work includes alerting, investigations, custom integration solutions, and cross-functional initiatives. You will collaborate with Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams.
Key Responsibilities: Monitor integrations, troubleshoot issues, and field technical inquiries
Deliver SLAs and surface technical risks proactively
Investigate root causes across logs, queries, and integration data




Design custom solutions grounded in standard integrations
Mentor TAMs and lead internal technical projects
Requirements: At least six years in technical external-facing roles
Experience owning technical account health and delivering SLAs
Deep RESTful API, webhook, and HTTP protocol knowledge
Hands-on Postman integration debugging experience
Ability to read HTML, JavaScript, and SQL code
Bring operational ownership, API expertise, technical communication, and mentorship to Affirm’s strategic alliance accounts remotely across Canada.

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📌 Senior Technical Account Manager Canada (Manitoba)
🏢 Wwshemi
📍 Manitoba