Where will your career take you next? Lets find out together. At Zurich Cover-More, were proud to be one of the worlds leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure were there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the worlds best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the worlds leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we are redefining what it means to travel safely and with confidence. Whether its a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

What youll be doing: As the

Risk Transformation Lead

for North America and Global Partners, youll play a pivotal role in shaping how risk is embedded across a major integration and transformation journey at Zurich Cover-More. Youll bring strategic insight, independent challenge, and practical leadership to help harmonize risk practices, strengthen governance, and support confident decision-making across the business. This is a highly visible opportunity to influence senior leaders, champion a strong risk culture, and help build a more connected, resilient organisation.

Provide independent challenge across complex transformation initiatives by testing assumptions,



identifying execution and transition risks, and ensuring material issues are escalated and addressed in a timely manner.

Act as a trusted strategic advisor to senior leaders across North America and Global Partners, providing insight on the risk implications of integration decisions related to strategy, operating model design, products, distribution, and go-to-market execution.

Lead the harmonisation of risk practices following acquisition and integration activity, conducting gap analysis, setting priorities, and supporting transition plans that improve consistency and efficiency without disrupting customer outcomes or business performance.

Provide leadership and direction to risk team members, fostering a culture of accountability, development, and high performance.

Establish clear risk expectations during change by defining target-state governance, accountability, decision rights, ownership, and escalation pathways for key stakeholders across Travel Guard and North America.

Ensure risk decisions consider customer outcomes and support responsible, compliant business growth.

Champion a strong and unified risk culture throughout the transformation journey, reinforcing consistent behaviours, collaboration, and regulatory discipline across Zurich Cover-More.

Support the proportionate implementation of Zurtis risk management framework,



creating synergies across business units, assurance teams, and global stakeholders while aligning to local regulatory and operational requirements.

What skills and experience youll bring on this journey:

10+ years of leadership experience, ideally within an insurance carrier, financial services organisation, or another highly regulated environment.

Bachelors degree in Risk Management, Finance, Business, Law, or a related discipline; relevant skilled qualifications highly regarded.

Demonstrated experience managing risk through complex organisational change, transformation, and/or integration initiatives.

Exceptional influencing and relationship-building skills, with the ability to engage and challenge executive leaders and cross-functional business partners.

Strong knowledge of enterprise risk management and operational risk frameworks, with the ability to apply them pragmatically in a changing business environment.

Proven ability to navigate complexity, exercise sound judgment, and provide strategic risk insight that supports commercial and operational decision-making.

Excellent analytical, problem-solving, and critical-thinking skills, with the ability to translate complexity into clear actions and recommendations.

A proactive, outcomes-focused mindset with the confidence to influence, lead change, and drive continuous improvement.

Why youll love working with us We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists,

📌 Risk Transformation Lead (Toronto)
🏢 Zurich Insurance
📍 Toronto