Lead client service transformation in Toronto through fund operations expertise, hybrid work, and solid stakeholder communication across financial services teams.
This 12-month contract suits an experienced Manager overseeing daily operations while delivering major back-office transformation. You will support fund operations, client servicing, operational controls, and Canadian workstreams. The position involves collaboration with global teams, senior stakeholders, and international project partners.
Key Responsibilities: Act as escalation point for complex client service inquiries
Oversee fund operations, recordkeeping, servicing, and controls
Lead planning, testing, readiness, and milestone tracking
Coordinate stakeholder communications, governance updates, and reporting




Streamline processes and implement sustainable operational improvements
Requirements: 10+ years in client service or fund operations
Understanding of mutual funds, ETFs, or transfer agency
Experience managing escalations and third-party providers
Project management and transformation delivery capabilities
Knowledge of regulatory requirements, controls, and risk management
Apply client service leadership, fund operations knowledge, and transformation expertise to strengthen Canadian operational delivery in Toronto.

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📌 Client Service Transformation Manager (Ontario)
🏢 Altis Technology
📍 Ontario