22 Oct
|
MarketOnce
|
Ontario
22 Oct
MarketOnce
Ontario
About eAccountable: eAccountable, a MarketOnce Company, is a performance marketing agency with 25+ years of heritage in Affiliate and Performance PR. We drive profitable revenue for growth-focused brands in the $20M to $200M range, with Amazon and Marketplaces, Affiliate, Performance PR, Paid media, GEO/SEO, and Creative under one roof. We are building toward a $20M agency by 2029 and a $100M agency over the next decade. Leading in marketplaces, on Amazon, Walmart, and beyond, is one of our four core growth strategies.
Our values:
Ride or Die: We only win when our clients win.
We Sell: Growth is the North Star for our clients and for us.
Excellence Without Compromise: Elite delivery, data-driven decisions, candid advice.
We Put the “eA” in Team: Collaborative, calm, accountable to each other.
About the Opportunity: We are hiring a Director of Marketplaces to lead, develop, and strengthen our Amazon and Marketplaces team. This is a hands‑on leadership role for someone who is both a true Marketplace expert and a builder of people. You will set the standard for how our team works, establish the best practices and systems that make great work repeatable, and develop a talented, early‑career team into a group of confident marketplace professionals.
Our current team has dedicated and motivated team members with varying tenure, and they need a leader who will teach, coach, and set them up for long‑term success. Once that foundation is in place, you will guide the division’s next stage of growth.
What You’ll Do: Team Leadership and Development Build a stable, engaged team where people want to stay, grow, and build careers in marketplaces
Coach and mentor a junior team through hands‑on teaching, regular 1:1s, and real‑time feedback on client work
Create individual development plans and clear career paths so each team member understands how to grow
Set clear expectations and roles, run a consistent operating rhythm, and hold the team accountable with fairness and care
Lead hiring, onboarding, and performance management for the Marketplaces team, building a structure that can continue to scale as the team grows
Model eAccountable’s core values in every client and team interaction
Best Practices, Systems, and Training Establish the standards, SOPs, and playbooks that define how marketplaces work gets done at eAccountable
Build a structured onboarding and training program so new team members ramp quickly and consistently
Create quality control and review processes so delivery excellence does not depend on any single person
Design the division’s structure, roles, and capacity model so workloads are balanced and sustainable
Document institutional knowledge so expertise stays with the team as it grows.
Marketplace Expertise and Client Delivery Serve as the team’s subject matter expert across Amazon Advertising, Seller Central, Vendor Central, catalog, and retail media
Stay ahead of Amazon platform, advertising, and retail media changes, and translate them into training and updated practices for the team
Set and uphold the standard for client strategy, communication, reporting, and results across the division
Act as executive sponsor for key client relationships, leading QBRs and annual planning alongside account leads so the team learns by doing
Own resolution of escalations and at‑risk accounts, using each as a coaching prospect for the team
Partner with Creative, Paid Media, Data, and Affiliate leaders to deliver integrated client outcomes
Strategy and Growth Own the marketplaces division strategy, annual plan, and quarterly priorities, tied to retention, quality, and revenue targets
Build the roadmap for service expansion beyond Amazon, including Walmart and other priority marketplaces, as team capacity allows
Grow revenue within existing clients by deepening results and identifying expansion opportunities
Support the new business team as the marketplaces expert in pitches, audits, and proposals
Manage divisional performance metrics including revenue, margin, utilization, and team retention
What You Bring: 8+ years in Amazon and marketplace management, with deep hands‑on command of Amazon Advertising, Seller Central, Vendor Central, catalog, and retail media
5+ years directly leading and developing teams with evidence of strong retention and career growth,
including early‑career or junior team members
Proven track record of growing Amazon accounts and total book revenue across key verticals such as Home and Garden, Supplements, and Health and Wellness, with results you can quantify
Direct experience selling agency services: leading pitches, building proposals, and closing new clients
Experience owning senior client relationships with brands in the $20M to $200M revenue range
A track record of building teams people stay on, including hiring, coaching, and managing performance
Strong commercial judgment: comfortable with P&L;, margin, pricing, and capacity decisions
Preferred Experience Experience stabilizing a team through a period of turnover or transition
Walmart Marketplace, Target Plus, or other marketplace expertise
Additional vertical depth in Beauty and Personal Care, Sports and Outdoors, or Fashion
Familiarity with EOS or a similar operating system
What We Offer: Competitive compensation including base salary range of $135,000-$175,000/yr + uncapped variable compensation; OTE $175,000-$225,000
Flexible vacation policy – take the time you need to recharge
Comprehensive health, vision & dental insurance
401k with company contribution
Beautiful downtown Denver office with company‑paid commuter benefits (parking or RTD EcoPass)
Opportunity for career progression with plenty of room for personal growth
What to Expect: 1st Round: 30-45 minute interview with the Recruiter
2nd Round: 45‑minute interview with the Hiring Manager
3rd Round: Pre‑interview Assessment + 2 hours of onsite interviews with the Hiring Team
Please note that we are fully onsite work environment, and require daily presence at our LoDo/Union Station office for local Denver candidates. We will secondarily consider exceptional remote candidates, and do not work with outside recruiting agencies.
MarketOnce will accept applications for this role on an ongoing basis.
MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.
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📌 Senior Director, Marketplaces (Ontario)
🏢 MarketOnce
📍 Ontario