Senior Advisor, Member Experience & NPS Strategy (Quebec City)

Senior Advisor, Member Experience & NPS Strategy (Quebec City)

22 Oct
|
Desjardins Technology Group
|
Quebec City

22 Oct

Desjardins Technology Group

Quebec City

Desjardins Technology Group is seeking a member/client experience senior advisor to lead NPS initiatives, redesign client journeys, and guide cross‑functional teams through strategic projects that boost member satisfaction. The role requires solid analytical skills and deep knowledge of the organization to drive high‑impact improvements.
You will collaborate with English and French partners, analyze feedback, and translate insights into concrete improvements across channels, focusing on

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📌 Senior Advisor, Member Experience & NPS Strategy (Quebec City)
🏢 Desjardins Technology Group
📍 Quebec City

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