Work Term: Permanent Work Language: Bilingual Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 to less than 7 months or equivalent experience Work setting Hotel, motel, resort Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Word processing software Central reservation system (CRS) Internet Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Flexibility Judgement Organized Reliability Team player Resourcefulness Quick learner Screening questions Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Are you currently a student? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Evening Shift Flexible hours Morning Weekend Other benefits Free parking available In office amenities

📌 Receptionist, hotel (Granby)
🏢 Hotel Le Principal
📍 Granby