Salesforce Communications Cloud Architect-6 Salesforce Communications Cloud Architect Location:

Toronto, Ontario, Canada Work Model:

Onsite Job Type:

Full Time

Primary Skills Job Description We are seeking an experienced

Salesforce Communications Cloud Architect

to lead the end-to-end architecture, solution design, and implementation of Salesforce Communications Cloud (Vlocity) platforms for large-scale telecom transformation initiatives.

The ideal candidate will have strong expertise in

Enterprise Product Catalog (EPC), CPQ, Order Management, Digital Commerce, OmniStudio, and Salesforce integrations . This role will define scalable and secure architecture while ensuring alignment with

TM Forum standards, telecom industry best practices, and enterprise technology strategies .

Key Responsibilities

Lead end-to-end architecture, solution design, and implementation of Salesforce Communications Cloud solutions.

Design and implement

Enterprise Product Catalog (EPC), CPQ, Order Management, and Digital Commerce

solutions.

Define integration architecture between Salesforce and

OSS/BSS, CRM, ERP, middleware, and third-party platforms .

Establish architecture standards for scalability, performance, security, governance, and maintainability.

Lead technical workshops, architecture reviews, solution discussions, and stakeholder meetings.

Provide technical and architectural guidance to Salesforce development and implementation teams.

Ensure solutions align with

TM Forum standards and telecom industry best practices .

Support project estimation, technical roadmap planning, and digital transformation initiatives.

Guide development teams on Salesforce architecture, integration patterns,



and deployment approaches.

Ensure successful alignment between business requirements, enterprise architecture, and Salesforce capabilities.

Required Skills & Experience

10+ years of experience with Salesforce, with strong expertise in

Salesforce Communications Cloud (Vlocity) .

Hands-on experience with

EPC, CPQ, Order Management, and Salesforce Industries processes .

Strong expertise in

OmniStudio , including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.

Strong knowledge of Salesforce architecture,

Apex, Lightning Web Components (LWC), APIs, and integrations .

Experience integrating Salesforce with

OSS/BSS, ERP, CRM, middleware, and external platforms .

Robust understanding of telecom business processes, including

Lead-to-Order and Order-to-Cash .

Experience with

CI/CD, DevOps, and Salesforce deployment methodologies .

Strong solution architecture, technical design, and stakeholder management skills.

Experience working on enterprise-scale Salesforce implementations and transformation programs.

Preferred Skills

Salesforce Application Architect or System Architect certification.

Salesforce Industries / Communications Cloud certifications.

Knowledge of

TM Forum Open APIs and SID model .

Experience with large-scale telecom transformation programs.

Agile/Scrum delivery experience.

Job Title:

Salesforce Communications Cloud Architect

Work Model:

Onsite

Job Type:

Full Time

Industry:

Telecommunications / Technology

Job Details

Job Title:

Salesforce Communications Cloud Architect

Location:

Toronto, Ontario, Canada

Work Model:

Onsite

Job Type:

Full Time

Industry:

Telecommunications / Technology

📌 Salesforce Communications Cloud Architect-6 (Toronto)
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📍 Toronto