Operations Manager (Vaughan)

Operations Manager (Vaughan)

22 Oct
|
Modern Niagara
|
Vaughan

22 Oct

Modern Niagara

Vaughan

Role Summary The Operations Manager, Electrical is responsible for leading the full operational, financial, and people performance of Modern Niagara’s Electrical division. This role oversees all aspects of project execution including safety, quality, forecasting, scheduling, and profitability while cultivating a high performance culture rooted in our core values and SMaC operating discipline. As a key member of the electrical leadership team, the Operations Manager drives strategic planning, strengthens client and stakeholder relationships, and develops top talent to ensure the division’s long‑term success. Through disciplined leadership and collaborative alignment across office and field teams, this role ensures consistent delivery of safe, high quality, and profitable electrical projects that support Modern Niagara’s growth objectives and market reputation. Why This Role Matters to Modern Niagara The Operations Manager, Electrical is a critical leadership role that directly shapes Modern Niagara’s performance, culture, and reputation in the market. As the steward of financial outcomes, talent development, and project execution, this leader ensures that the division not only meets but exceeds expectations for safety, profitability, and quality. Their ability to unify office and field teams under a shared operating model drives consistency, clarity, and operational discipline across all projects. By building strong client relationships, supporting strategic growth initiatives, and developing future leaders, the Operations Manager plays a pivotal part in enabling the company to scale sustainably, deliver exceptional customer experiences, and maintain its competitive edge. In essence, this role is the operational engine that fuels Modern Niagara’s success today while intentionally shaping its trajectory for tomorrow.



Key Impact / Purpose Drive Divisional Performance & Profitability Lead the full P&L; for the Electrical division, ensuring financial strength through disciplined forecasting, margin protection, revenue growth, and sustainable long‑term profitability. Strengthen a High‑Performance, Values‑Driven Culture Embed Modern Niagara’s Core Values and SMaC discipline across teams, fostering a culture of alignment, accountability, continuous improvement, and operational excellence. Develop & Empower Top Talent Build a bench of high performing “A Players” through intentional coaching, succession planning, and individualized development plans that elevate capability across both field and office teams. Ensure Secure, High‑Quality Project Execution Champion SECURE leadership and quality standards, ensuring every project is delivered safely, efficiently, and to the highest technical and operational expectations. Advance Strategic Growth & Client Relationships Position the division for long-term success by cultivating solid client partnerships, supporting backlog expansion, and contributing to enterprise-wide strategy and scalability. Duties and

Responsibilities:
Champions and reinforces a culture where core values are clearly communicated, consistently modeled, and embedded in all internal and external interactions. Advance the establishment of SMaC (Simple, Management, and Consistent)



as the standard operating framework across the division, including forecasting, teamwork, safety, and execution discipline. Applies the SMaC Recipe to daily operations, decision-making, and leadership practices. Lead the "One Modern" operating model that promotes alignment, collaboration, and shared accountability across the different divisions. Fosters a culture of learning, development, and continuous improvement, ensuring teams are equipped to meet both current and future business needs. Plans, staffs, and leads all divisional activities, including performance management, and role expectations across teams. Coaches and develops direct reports to build and sustain high-performing “A Players.” Ensures all team members have Individual Development Plans (IDPs) in place and actively supports career development conversations and succession planning. Optimize division performance and outcomes through assessing and assigning project team members based on experience, capability, and project requirements. Safety, Quality & Operational Excellence Drives a culture of See Ask Fix Educate (SAFE) Leadership across the division; actively works to maintain or exceed prior-year TRIF performance. Maintains comprehensive oversight of all projects, ensuring work is executed safely, efficiently, and in alignment with quality standards. Monitors overall quantity and quality of work performed by the division, proactively addressing risks and performance gaps. Maintains solid, collaborative relationships with General and Area Superintendents to ensure effective coordination of field resources, quality control, safety performance, and cost-at-completion management. Financial & Business Performance Establishes divisional objectives, policies, procedures, and

📌 Operations Manager (Vaughan)
🏢 Modern Niagara
📍 Vaughan

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