Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.

Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Life Insurance Underwriting & Policy Service team as a New Business Coordinator.

We are looking for a detail-oriented and client-focused individual to join our underwriting and policy service team.

This role is ideal for someone who enjoys dealing with processes, communicating with advisors and insurance carriers, and helping move life insurance applications from submission through to policy placement.

The successful candidate will play a key role supporting advisors, clients, and insurance carriers throughout the underwriting process while ensuring a high level of professionalism, organization, and responsiveness.

Responsibilities New Business & Underwriting Support Manage life insurance applications from submission through policy issue and settlement Order and track underwriting requirements, including medicals, APS reports, financial documentation, and inspections Follow up regularly with insurance carriers, advisors, clients, and underwriting teams to ensure files continue progressing Review applications for completeness and accuracy prior to submission Assist in preparing cover letters and supporting documentation for complex underwriting cases Maintain accurate notes and updates within CRM and carrier systems Year-End reporting as needed Policy Service & Client Support Coordinate delivery requirements and policy placement documentation Assist with policy changes,



beneficiary updates, ownership changes, and other in-force service requests Respond to advisor and client inquiries regarding underwriting status and policy administration Work closely with advisors to prioritize urgent cases and manage timelines Help maintain an organized and efficient workflow across multiple carriers and cases Administrative & Team Support Maintain tracking systems for pending underwriting and outstanding requirements Prepare reports and status updates for advisors Build and maintain strong working relationships with insurance carrier representatives Support ongoing improvements to underwriting and service processes Skills and Experience Previous experience in life insurance underwriting, new business, policy service, or financial services administration preferred Strong organizational skills and ability to manage multiple priorities simultaneously Excellent communication and follow-up skills Detail-oriented with robust accuracy and problem-solving abilities Comfortable working in a fast-paced professional environment Proficiency with Microsoft Office and CRM systems Knowledge of Canadian life insurance products and underwriting processes is considered a strong asset Life License Qualification Program (LLQP) preferred Ideal Candidate The ideal person is proactive, organized, and comfortable taking ownership of files.

They enjoy working behind the scenes to help advisors and clients have a smooth experience and understand the importance of responsiveness and attention to detail in a professional services environment.

📌 New Business Coordinator, Life Insurance (Vancouver)
🏢 MNP
📍 Vancouver