Assist clients effectively as a Mortgage Loyalty Lead Coordinator with Manulife in Montreal, Quebec. The role encompasses administrative tasks, client follow-ups, and essential mortgage servicing support. As a Mortgage Loyalty Lead Coordinator, you will deliver reliable operational support, maintaining records and coordinating activities to enhance the client experience. With a focus on accuracy and efficiency, the position requires processing complex requests and resolving routine issues while adhering to established standards and procedures.

Key Responsibilities
• Process mortgage renewal and servicing requests accurately
• Review and ensure completeness of client files
• Update systems and documentation with clear records




• Monitor workflows and prioritize time-sensitive items
• Coordinate with specialists to resolve issues

Requirements:
• College diploma or equivalent relevant experience
• Experience in administration or financial services
• Strong communication skills in English and French
• Ability to manage multiple tasks effectively
• Familiarity with mortgage terminology and processes Support client satisfaction by providing effective administrative assistance in mortgage loyalty with Manulife in a hybrid work environment.

📌 Mortgage Loyalty Lead Coordinator Role (London)
🏢 Manulife
📍 London