technical support representative (Canada)

technical support representative (Canada)

22 Oct
|
NetNation
|
Canada

22 Oct

NetNation

Canada

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 80 hours bi-weekly Education: Expérience: Education Secondary (high) school graduation certificate or equivalent experience Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Provide business systems, network and Internet support to users in response to identified difficulties Provide customer service Modify Web pages, applets and scripts Supervision No supervision responsibility Computer and technology knowledge Linux Unix Internet Website creation and management software Zendesk MS Office TCP/IP PHP Word





Press Type of experience Call centre Own tools/equipment Internet access Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Are you available for shift or on-call work? Do you have experience working in this field? Employment terms options Evening Experience 1 year to less than 2 years Employment terms options Day Workplace information Remote Health benefits Dental plan Disability benefits Paramedical services coverage Vision care benefits Financial perks Bonus Group insurance benefits Night shift premium Pension plan Registered Retirement Savings Plan (RRSP) Long term benefits Maternity and parental benefits Other benefits Paid time off (volunteering or personal days) Wellness program

📌 technical support representative (Canada)
🏢 NetNation
📍 Canada

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