Manager, TVM (Toronto)

Manager, TVM (Toronto)

22 Oct
|
Rogers communications
|
Toronto

22 Oct

Rogers communications

Toronto

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Manager, TVM Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story

Who we’re looking for: Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story

Reporting to the Sr Manager, Pricing within the CBU Wireless Pricing team, the candidate will be directly responsible for the development, management and execution of targeted base rate plan pricing.

What you'll do:

Define, develop, and evolve targeted base price plan strategy and mapping across multiple Brands and Segments

Outline, update, and communicate guiding principles for base pricing that align to the overall pricing strategy

Leverage established frameworks to clearly explain how chosen strategies will impact the performance of key metrics

Develop and maintain quarterly roadmaps of base pricing tactics that align with pricing strategy





Ensure quarterly roadmap delivers on quarterly priorities and objectives

Socialize quarterly roadmap for alignment with key stakeholders as part of the quarterly planning cycle

Produce and present materials on Rogers and Fido base pricing programs on a frequent basis to secure alignment and approvals through standard governance forms

Create strategy for biweekly base pricing mapping

Tag 9M customers across different Brands and Segments 1:1 with price plan offers from suite of 120+ offers

Based on segmentation to balance upsell, churn reduction, revenue protection

Understand and socialize various upsell levers including data, long distance, roaming and others

Socialize biweekly mapping strategy with key stakeholders

Develop test & learn plan with post implementation reviews to drive continuous improvement

Understand and have ability to run script to map offers, drive proactive communication and reactive tagging in various rep tools

Continuously evaluate base offers to ensure market competitiveness

Be prepared to re-map or develop new offers to ensure they are competitive in market

Produce reporting and analytics as required on key performance indicators

Measure performance of base pricing programs vs forecast & business case





Present insights to peers & senior management with recommendations on how to improve targeted base pricing mapping strategy

Perform ad hoc projects as required, the role will require occasional weekend coverage

What you bring:

Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promote

efficiency/automation, make decisions, manage processes, and work independently with minimal supervision

Excellent and proven analytical skills, exceptional problem-solving skills with attention to detail

Proven ability to meet tight deadlines, and perform well in a quick paced and dynamic environment

Proven ability to exercise a high degree of business judgment and sound reasoning

Demonstrated strong customer service orientation, interpersonal, and communication (written/verbal) skills

Strong proficiency with Excel, PowerPoint, Access and Word. Knowledge of SQL, SAS required

Technical aptitude regarding wireless products and technologies

Enthusiasm and passion for business is a must

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Marketing & Product Development Requisition ID: 329094

To support career growth, collaboration, and high-performing teams, all Corporate Emp

📌 Manager, TVM (Toronto)
🏢 Rogers communications
📍 Toronto

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