22 Oct
|
Rogers communications
|
Toronto
22 Oct
Rogers communications
Toronto
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Manager, TVM Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story
Who we’re looking for: Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story
Reporting to the Sr Manager, Pricing within the CBU Wireless Pricing team, the candidate will be directly responsible for the development, management and execution of targeted base rate plan pricing.
What you'll do:
Define, develop, and evolve targeted base price plan strategy and mapping across multiple Brands and Segments
Outline, update, and communicate guiding principles for base pricing that align to the overall pricing strategy
Leverage established frameworks to clearly explain how chosen strategies will impact the performance of key metrics
Develop and maintain quarterly roadmaps of base pricing tactics that align with pricing strategy
Ensure quarterly roadmap delivers on quarterly priorities and objectives
Socialize quarterly roadmap for alignment with key stakeholders as part of the quarterly planning cycle
Produce and present materials on Rogers and Fido base pricing programs on a frequent basis to secure alignment and approvals through standard governance forms
Create strategy for biweekly base pricing mapping
Tag 9M customers across different Brands and Segments 1:1 with price plan offers from suite of 120+ offers
Based on segmentation to balance upsell, churn reduction, revenue protection
Understand and socialize various upsell levers including data, long distance, roaming and others
Socialize biweekly mapping strategy with key stakeholders
Develop test & learn plan with post implementation reviews to drive continuous improvement
Understand and have ability to run script to map offers, drive proactive communication and reactive tagging in various rep tools
Continuously evaluate base offers to ensure market competitiveness
Be prepared to re-map or develop new offers to ensure they are competitive in market
Produce reporting and analytics as required on key performance indicators
Measure performance of base pricing programs vs forecast & business case
Present insights to peers & senior management with recommendations on how to improve targeted base pricing mapping strategy
Perform ad hoc projects as required, the role will require occasional weekend coverage
What you bring:
Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promote
efficiency/automation, make decisions, manage processes, and work independently with minimal supervision
Excellent and proven analytical skills, exceptional problem-solving skills with attention to detail
Proven ability to meet tight deadlines, and perform well in a quick paced and dynamic environment
Proven ability to exercise a high degree of business judgment and sound reasoning
Demonstrated strong customer service orientation, interpersonal, and communication (written/verbal) skills
Strong proficiency with Excel, PowerPoint, Access and Word. Knowledge of SQL, SAS required
Technical aptitude regarding wireless products and technologies
Enthusiasm and passion for business is a must
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Marketing & Product Development Requisition ID: 329094
To support career growth, collaboration, and high-performing teams, all Corporate Emp
📌 Manager, TVM (Toronto)
🏢 Rogers communications
📍 Toronto