Drive marketing program strategy with AI and cross-functional leadership at Scribd, Inc. through Scribd Flex and occasional in-person collaboration. As a Senior Technical Program Manager, you will own execution across Customer Operations and Brand Marketing. You will connect marketing, product, engineering, and customer experience teams. Your work will shape roadmaps, workflows, tools, and operational models. Key Responsibilities:

Own strategy and execution across Customer Operations and Brand Marketing Build trust across customer experience, marketing, engineering, and executive stakeholders Prioritize projects by customer impact and team capacity Connect brand strategy with product releases and communications Lead complex programs, timelines, metrics,



and mitigation strategies Requirements:

5+ years in program management, operations, or equivalent technology roles Experience navigating ambiguity and complex organizational dynamics independently Experience partnering across customer operations, marketing, product, and engineering Hands-on AI experience and a viewpoint on program management’s evolution Excellent communication, analytical, problem-solving, and interpersonal skills Bring customer-first judgment, AI experience, and structured program leadership to Scribd, Inc.’s marketing organization.

📌 Senior Technical Program Manager Marketing (Vancouver)
🏢 Scribd
📍 Vancouver