Pay Range: $45.00hr - $50.00hr

Job Overview:

The candidate will provide production support and application maintenance within a capital markets back-office environment. The candidate will work directly with stakeholders to resolve daily operational issues, translate functional gaps into technical specifications, and lead system improvement and deployment efforts.

Responsibilities:

- Work closely with end users to resolve day-to-day operational issues, convert functional gaps into technical specifications, and plan development activities.
- Provide support for incidents and service requests in a capital markets environment, supporting maintenance, enhancements, and development work.
- Maintain the team's governance routines regarding updates of applicable procedures and document preparation for appropriate governance forums and meetings.
- Propose areas of improvement for review based on stakeholder input and analysis of related data.
- Perform regular system checks and analysis, providing reports on system functioning and service levels.
- Troubleshoot and restore system processing in the event of incidents and problems.
- Help drive the strategy to transform current platforms using new technologies and tools that best support business needs.
- Oversee the design, architecture,



and successful implementation of effective solutions that resolve complex business problems while meeting delivery timelines and budgetary constraints.
- Ensure delivery meets integrity, quality, performance, and reliability requirements by building automated testing and regression suites using DevOps principles.
- Effectively manage a team of technical professionals, including software engineers and developers, by setting performance expectations, monitoring performance, and providing technical guidance, coaching, and recruitment assistance.

Requirements:

- 5+ years of experience in capital markets supporting back-office operations.
- Solid knowledge and experience with .NET Framework (4.0/3.5), XML, and Microsoft SQL Server (2016/2019).
- Proficiency with MS SQL, PL/SQL, and stored procedures.
- Proven experience as a Support Engineer handling incident management.
- Understanding of DevOps CI/CD pipeline development and debugging, with the ability to learn on the job to execute deployments.
- Experience with Windows PowerShell scripting.
- Hands-on experience with Control-M and OBM monitoring tools.
- Robust understanding of trade lifecycle, accounting/ledger integration, and third-party financial product integration (such as FIS, Bloomberg, and BoNY).
- Ability to operate independently with a limited level of direct supervision.

Preferred Qualifications:

- Agile and Scrum experience is desirable.
- System integration experience is preferred.

📌 Senior Capital Markets Support Engineer (Montreal)
🏢 Cynet Systems
📍 Montreal