Operational Improvement Senior Consultant (Toronto)

Operational Improvement Senior Consultant (Toronto)

22 Oct
|
Slalom Build
|
Toronto

22 Oct

Slalom Build

Toronto

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and current products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Job Title: Operational Improvement Senior Consultant (Vacant Role) So, what will I do?

Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles

Leverage process mining tools (e.g. Celonis, Signavio, ARIS), and tasks capture tools to transform and analyze complex data, discover inefficiencies, and build actionable process models

Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics

Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions

Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals focused on return on investment

Provide consulting support on associated automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++

Facilitate process discovery workshops, working groups,



and data walkthroughs with stakeholders to align on challenges and opportunities

Act as a change agent and capability builder: provide training and mentorship to business unit teams and continuous improvement (CI) practitioners

Create reusable methodologies, templates, and toolkits that enable repeatable success and scale process intelligence capability

Process Mining Familiarity: Hands-on experience with tools such as Celonis, ARIS Process Mining, and Signavio—including event log management, process visualization, variant exploration, and KPI configuration

Workflow & Automation Ecosystem: Familiarity with automation technologies such as UiPath, Microsoft Power Automate, AIMS++, and Co-Pilot Studio

Methodologies: Lean Six Sigma familiarity, Agile delivery frameworks, and process discovery techniques

And, what will I bring?

5+ years of experience in operational improvement, process improvement, business consulting, or transformation, ideally in mid- to large-scale enterprise settings

Demonstrated success in identifying and delivering measurable process improvements

Strong communication and facilitation skills with the ability to influence and collaborate with stakeholders at all levels—from frontline to executive

Ability to lead complex, data-driven initiatives with a clear understanding of change management dynamics





Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements Slalom is committed to fair and equitable compensation practices. For this position, the expected base salary pay range is $105,000-$130,000. In addition, there is a potential for a 10% discretionary bonus based on individual and company performance. Actual compensation will depend upon individual's skills, experience, qualifications, and other relevant factors.

Culture & fun

Lunch & learns

Health & wellness activities

Holiday parties

Employee community groups

Social clubs & activities

Vacation (20 days prorated based on start date & wellness/sick days)

Tangible perks

Competitive compensation package

$100 cell phone monthly reimbursement

Registered Retirement Program (RRSP) & Employer Matching

Tax-Free Savings Account (TFSA)

Family planning/ Fertility Benefit

Maternity/Parental Leave Top-Up

Medical & Dental Benefits

Life and AD&D; Insurance

Access to Supplementary Life and AD&D; Insurance

Access to the Employee Assistance Program (EAP) and Inkblot Therapy

And more

*All advantages are subject to eligibility requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if

📌 Operational Improvement Senior Consultant (Toronto)
🏢 Slalom Build
📍 Toronto

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