Enhance organizational change as a CRM Change Management Specialist, focusing on strategic communication and engagement initiatives. Utilize your expertise to drive user adoption and transformation success.

This role requires a minimum of five years change management experience in large-scale technology projects. Familiarity with CRM systems and a robust background in stakeholder engagement are essential. You will develop change management strategies and facilitate workshops, ensuring that communication aligns with the overall transformation goals.

Key Responsibilities:



• Assess the organizational impact of change initiatives • Craft communication and engagement plans for diverse audiences • Coach leaders in their roles as change advocates • Collect and analyze feedback on adoption processes • Design interactive workshops and information sessions

Requirements: • Five years in change management within technology settings • Degree in human resources, communication, or related field • Change management certification preferred • Mastery of communication planning strategies • Fluent in both French and English

Apply your change management skills to transform user experiences and enable organizational success.

📌 CRM Change Management Specialist (Montreal)
🏢 COFOMO
📍 Montreal