Sr Manager, Marketing Experience & UX Design

Job Description:

We are seeking a Sr Manager ofMarketing Experience and UX Designto lead the complete redesign of our marketing digital experience. You will lead asmallteam of UX designers in creating modern, innovative experiences that position Thomson Reuters as a leader in AI and technology whilemaintainingbrand coherence across our marketing sites. This role is critical to transforming how we build—enabling faster delivery through AI-driven design systems, templatized components, and streamlined workflows.

Key Responsibilities: Lead the strategic vision for marketing digital experience redesign, defining design systems andestablishingcomponentarchitecture

Manage and mentor theManager IUX Designerteam, fostering a culture of innovation, collaboration, and continuous learning

Oversee creation of core templatized experiences that drive consistency, speed, and scalability across all marketing web deliverables

Direct development of distinctive brand-forward experiences thatshowcaseThomson Reuters' leadership in AI and innovation, working closely with marketing and brand teams

Champion the integration of AI-native tools and Claude-based design solutions to streamline workflows, accelerate design velocity, and enable faster time-to-market

Collaborate with optimization teams to test, measure, and iterate on design solutions based on user feedback and performance data

Partner with the enterprise UX team toestablishdesign governance and best practices, ensuring alignment with design systems while allowing flexibility for brand-forward experiences

Partner with product management, engineering, and marketing stakeholders to translate design vision into implementation





Set operationalobjectives, priorities, and work plans for the UX design functionand remove roadblocks to keep design execution on pace with delivery timelines

Own schedule and resourcing commitments for design deliverables; manage against budget where applicable

Required Qualifications 8+ years of UX/UI design experience, with at least 3 years in a leadership or management role

Provenexpertisein designing andmaintainingdesign systems at scale

Advancedproficiencywith Figma, Adobe Creative Suite (XD, Illustrator, Photoshop), Adobe Firefly, and Adobe Experience Manager (AEM)

Hands-on experience with AI-native design tools and AI-assisted design workflows

Strong understanding of web technologies (HTML, CSS, responsive design principles)

Experience leading cross-functional teams and collaborating with product, engineering, and marketing

Demonstrated success building and leading high-performing design teams

Preferred Qualifications Experience designing marketing or B2B digital experiences

Proficient with Claude API or Claude-based integrations for design workflows

Knowledge of design accessibility standards (WCAG) and inclusive design practices

Experience with A/B testing, user research methodologies, and data-driven design decisions

Experience with synthetic audience research to inform design and content strategy

#LI-DS4





New Position: This position is open due to an existing vacancy to support our evolving business needs.

What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include adaptable vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make

📌 Sr Manager, Marketing Experience (Toronto)
🏢 Thomson Reuters
📍 Toronto