Who We Are

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small. The Role We are looking for a

VP of System Engineering

to own three of Bankjoy's most critical engineering functions:

Release Management, QA, and DevOps , and to build the quality engineering framework that raises the bar across the entire engineering organization. This is a

hands-on leadership role

at a critical inflection point in Bankjoy's growth. You will directly lead Release Management, a QA organization including a QA Lead and automation engineers, and a DevOps team including a Senior Platform Architect and DevOps Engineer. You will also maintain a

dotted-line relationship with manual QA engineers

embedded across engineering value streams, setting quality standards and ensuring consistent practices, while those engineers report directly to their respective tech leads. The ideal candidate has

deep roots in quality engineering and platform reliability , has personally built or rebuilt automation programs in multi-platform environments, and has the organizational credibility to drive a cultural shift from manual-heavy to automation-first quality practices. You know what it takes to deliver reliable, compliant software to regulated financial institutions,



and you build systems that make quality visible, not judgment-based. What You'll Do Engineering Leadership Lead three core engineering functions ( Release Management, QA, and DevOps ), owning delivery quality, release discipline, and platform reliability across Bankjoy's engineering organization

Maintain a

dotted-line relationship with manual QA engineers

embedded across product engineering value streams, setting quality standards and processes org-wide while coordinating with tech leads on day-to-day priorities

Provide hands-on technical leadership, engaging directly with your team on solution design, architecture decisions, production incident response, and complex troubleshooting

Partner closely with the VP of Engineering on cross-cutting initiatives including AI coding adoption, architectural standards, and release coordination

Participate in senior leadership alongside the COO, VP of Engineering, and product leadership

Quality Framework: Entire Engineering Organization Design and implement Bankjoy's

engineering quality framework

across all value streams, setting standards for unit testing, integration testing, automated regression, and release readiness

Own a modern

multi-platform automation framework

covering Angular, Swift, and Kotlin

Define and enforce

quality gates :



explicit go/no-go release criteria that every value stream must meet, including automated coverage thresholds, defect standards, and QE sign-off

Develop and coach the QA organization, elevating the team from manual QA toward a

quality engineering model

with automation-first practices

Establish

test data management, workplace parity standards, and CI/CD quality integration

across all value streams

Build a

quality dashboard

visible to engineering and leadership (automation coverage, open defect counts, regression completion rates) so release readiness is transparent, not judgment-based

Release Quality & Cross-Functional Collaboration Partner with the Release Manager to implement a

structured release gate process : mid-cycle readiness reviews and formal go/no-go decisions with explicit sign-offs from engineering, QA, and product

Work closely with

Technical Support

to close the feedback loop between production issues and engineering prioritization, ensuring client-impacting defects drive process changes, not just fixes

Own

post-release retrospectives

for every release that generates client impact, extracting systemic lessons and driving specific process changes with named owners and deadlines

Partner with product leadership to enforce

scope freeze discipline

and ensure QA is involved in sprint planning and story grooming, not just at sprint end

DevOps & Platform Reliability Lead DevOps strategy, owning

CI/CD pipelines, cloud infrastructure, monitoring, alerting, and platform reliability

in partnership with Michael and Jason

Drive platform observability, ensuring enginee

📌 VP of Systems Engineering (Winnipeg)
🏢 BankJoy
📍 Winnipeg