The National Quality & Compliance Manager is responsible for developing, implementing, maintaining, and continually improving the organization's quality management and regulatory compliance frameworks across all regions. The role provides leadership in quality assurance, regulatory compliance, technical governance, operational auditing, continuous improvement, and competency management to ensure work is performed safely, consistently, efficiently, and in accordance with applicable legislation, codes, standards, customer requirements, and company expectations. The National Quality & Compliance Manager serves as the organization's subject matter expert on quality and compliance matters while partnering with operations leadership to improve service delivery, strengthen technical execution, reduce risk, and promote consistency across all business units. Why This Role Matters to Modern Niagara The National Quality & Compliance Manager plays a critical role in protecting Modern Niagara Building Services ability to perform regulated work across Canada. Their oversight helps ensure the organization maintains the required authorizations, qualifications, registrations, inspections, and quality controls while supporting operational teams with practical compliance guidance. By maintaining robust relationships with regulators, inspectors, engineers, certification bodies, and internal stakeholders, this role helps reduce compliance risk, strengthen quality, and support consistent execution across jurisdictions. Key Impact / Purpose Maintain a consistent compliance framework for regulated fuels, pressure equipment, pressure piping, welding, brazing, and related work across multiple Canadian jurisdictions. Translate regulatory and code requirements into practical procedures, controls, checklists, and documentation expectations.



Ensure required permits, licenses, certificates, registrations, inspections, submissions, and authorizations are maintained and current. Strengthen compliance and quality through effective audits, corrective actions, documentation, training, and continuous improvement. Provide operational teams with timely guidance on regulatory requirements, inspection expectations, testing, commissioning, repairs, alterations, and documentation. Duties and Responsibilities Regulatory and Code Compliance Interpret and communicate requirements relating to fuels, boilers, pressure vessels, pressure piping, welding, brazing, repairs, alterations, inspections, testing, commissioning, and operation. Monitor legislation, code adoption, regulatory bulletins, directives, advisories, and jurisdictional guidance issued by applicable authorities. Maintain jurisdictional compliance matrices identifying regulatory obligations, permits, licenses, registrations, inspections, renewals, and reporting requirements. Provide practical guidance to operational teams regarding code interpretation and compliance requirements. Support consistent implementation of regulatory requirements across all regions. Certificates, Permits, Registrations, and Authorizations Oversee organizational certificates, permits, licenses, quality program approvals, registrations, and related authorizations. Coordinate applications, renewals, submissions,



regulator communications, and supporting documentation. Monitor authorization status, renewal schedules, and scope limitations. Ensure work activities remain within approved organizational and jurisdictional authorizations; Coordinate responses to regulatory findings and corrective actions arising from external audits and inspections Quality and Compliance Systems Governance Develop, implement, maintain, and improve the organization's Quality Management System (QMS). Develop and maintain quality and compliance manuals, procedures, standards, forms, templates, checklists, and controlled documentation. Ensure quality and compliance programs remain aligned with applicable regulations, codes, standards, customer requirements, and industry best practices. Establish governance processes for document control, record retention, audit management, and corrective actions. Promote a culture of quality, accountability, and continuous improvement throughout the organization. Quality Assurance and Technical Standards Develop and maintain field quality standards and technical execution requirements. Establish quality expectations for installation, service, maintenance, testing, commissioning, repair, alteration, and documentation activities. Promote consistency in work execution, documentation practices, inspection processes, and customer deliverables across all regions. Conduct field reviews and quality assessments to verify adherence to company standards and approved work practices. Support operational teams in improving workmanship quality, documentation quality, and service consistency. Maintain and communicate best practices, lessons learned, and technical standards. Identify opportunities to improve quality outcomes and

📌 National Quality (Vaughan)
🏢 Modern Niagara
📍 Vaughan