PLEASE DO NOT EMAIL US YOUR RESUME, ONLY APPLY WITH INDEED!

The Business Inn and Suites is a privately owned 170 unit hotel, conveniently located in downtown Ottawa.

We offer a regular schedule and guarantee 5 x 8 hour shifts = 40+ hours per week, all year round. ( 7:30am-3:30pm / 10am-6pm / 3:30pm-11:30pm)

We offer a free benefits package after 1 months of full-time employment: we cover 80% of prescriptions up to $1,200. per year and 80% of dental/vision up to $1,200. per year, and offer a CAA membership with the option of both life insurance and critical illness insurance.

Qualities:

· Professional in appearance and demeanour.

· Friendly and engaging, outgoing personality.

· Reliable and hospitable.

Duties:

· Consistently demonstrate a commitment to personalized guest service excellence.

· Assist with co-ordination and monitoring of Housekeeping team and Maintenance team activities.

· Monitor and assist with 3rd party website bookings and updating inventory levels.

· Compile (and report on) competitive market occupancy and rate information.





· Ensure the highest level of guest satisfaction during all phases of the guest experience including prompt response to inquiries/requests, and smooth and efficient reservation/arrival/departure processing.

· Maintain a high level of professionalism in all aspects of job performance.

Skills:

· Multi-faceted information technology and/or computer knowledge.

· Excellent customer service; pleasant, courteous, empathetic, prompt, professional.

· Strong verbal and written communication skills; in-person, email, telephone.

· Demonstrate organization and multi-tasking ability.

· Knowledge of points of interest and activities in Ottawa.

· Able to work constructively in a team environment

· Previous hotel experience preferred.

Additional Useful Qualifications:

- Accounting / Bookkeeping

- Dicta-typing / Editing

- IT / Computer skills

- French language skills

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Advantages:

- Dental care
- Discounted or free food
- On-site gym
- Vision care

Work Location: In person

📌 Full-time Hotel Front Desk Agent (Ottawa)
🏢 The Business Inn & Suites
📍 Ottawa