Hersey Bins is a Kitchener-based bin rental and waste services company serving 25+ communities across Southwestern Ontario, with a 4.8-star Google rating. We’re hiring a Customer Service Representative — the first voice every current caller hears, and the seat that keeps the rest of our sales team running.

The Role

This is an entry-level seat on the sales team, the foundation that lets the rest of the team go further. Strong performers have a real path forward as the company grows.

What You’ll Bring

- 1-3 years of customer service experience — retail, hospitality, contact centre, or front-desk all translate well
- A genuinely warm, calm phone presence — you don’t get rattled by a busy day
- Strong attention to detail — the address, the bin size, and the delivery date all need to be right the first time
- Reliability — you show up on time, every day, and people can count on you.



Must be available to work Monday - Friday 9:00 - 5:30 and Saturdays 9:00-1:00 (Saturdays are during April - September on a rotating schedule shared with the customer service team - may be done remotely)

Why Hersey

- CSR Team Growth Bonus: up to $7,500/year shared across the CSR team when company exceeds growth targets
- Predictable schedule with shared weekend rotation across the CSR team
- A real entry point into a growing company with a clear path forward
- Direct working relationship with the Sales Manager and leadership

Pay: From $50,000.00 per year

Benefits :

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Customer Service Representative (Kitchener)
🏢 Hersey Bins
📍 Kitchener