About the Role

Organic Warehouse is a growing organic market and wellness café focused on community, clean ingredients, and elevated customer experiences. We are looking for an experienced and hands-on Assistant Manager who thrives in a fast-paced retail environment and is passionate about health, lifestyle, and customer connection.

This role goes beyond traditional retail management — you will help lead daily operations, support team development, assist with merchandising and events, and contribute to the continued growth of our brand both in-store and within the local community.

Key ResponsibilitiesStore Operations & Leadership

- Support daily store operations including opening/closing procedures and floor management
- Lead by example in delivering a welcoming, elevated customer experience aligned with our wellness-focused brand
- Supervise, motivate, and coach team members to meet sales goals and maintain strong service standards
- Assist with scheduling, and administrative tasks

Customer Experience & Sales

- Provide personalized product recommendations across organic groceries, café offerings, and wellness products
- Resolve customer inquiries or concerns professionally while maintaining brand integrity
- Support in-store promotions, product launches, and seasonal initiatives

Merchandising & Inventory

- Assist with visual merchandising, product placement, and pricing strategies to enhance the shopping experience
- Monitor inventory levels, communicate restocking needs, and help maintain organized displays
- Support purchasing decisions alongside management to ensure strong product assortment

Team Development & Hiring





- Participate in recruiting, interviewing, and onboarding current team members
- Help train staff on product knowledge, café operations, and customer service standards
- Foster a positive, collaborative work environment aligned with Organic Warehouse values

Marketing & Community Engagement

- Assist with in-store events, influencer visits, and wellness activations
- Support marketing initiatives that drive foot traffic and brand awareness
- Maintain a strong understanding of our brand voice and customer community

Financial & Operational Support

- Oversee POS transactions, cash handling, and daily reconciliation
- Assist with budgeting awareness and expense control
- Ensure compliance with store policies, safety standards, and operational procedures

Qualifications :

- Previous supervisory or assistant management experience in retail, café, or wellness environments
- Strong organizational and leadership skills with the ability to multitask
- Experience with POS systems, cash handling, and inventory management
- Passion for organic food, wellness products, and community-driven retail
- Excellent communication and customer service skills
- Multilingual abilities are an asset given our diverse customer base

Why Join Organic Warehouse

- Be part of a growing wellness-focused brand
- Opportunity to contribute creatively to merchandising and events
- Supportive, collaborative team environment
- Room for growth as the brand expands

Pay: $18.00-$25.00 per hour

Expected hours: 30 - 40 per week

Benefits :

- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Assistant Manager (Surrey)
🏢 Organic Warehouse
📍 Surrey