Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, Avestan, and other beauty brands, and is an industry disruptor with an innovation-focused approach. It was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed the company with creativity and innovation alongside Co-Founder and CEO, Nicola Kilner.
We are growing very rapidly and need someone who shares this vision and wants to grow with us!
What we are looking for.
We are looking for affable store associates to help us deliver education and excellent customer service.
This position has part-time options of an 24 hours & 20 hours workweek at our Square One Street location. What you would be doing.
- Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service
- Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
- Ensure standards for quality, customer service, and health and safety are met
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
- Manage customer feedback and queries
- Assist in maintaining store standards of cleanliness and organization
- Be aware of and assist in maintaining DECIEM’s merchandising concepts
- Ensure tidiness standards are always respected and maintained
- Conduct products refunds and address customer issues in a positive manner
- - Ability to multi-task, while providing professional and outstanding customer service
- Desire to thrive working in a team environment
- Effective time management and communication skills
Job Type : Part-time Part time hours: 18-24 per week
Schedule:
- Weekend availability
📌 Store Associate- Square One (Mississauga)
🏢 Deciem - Home of The Ordinary
📍 Mississauga
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