We are dedicated to providing exceptional care in a supportive and collaborative clinical environment. We are looking for passionate professionals committed to delivering high-quality services in Family Medicine (FHT), Specialty Medicine, Psychiatry, and more. Join our team and be part of a community that values patient-centered care, clinical excellence, and overall community well-being. ByWard Clinic Management

- Ottawa, ON
- Clinical Operations
- Casual
- Jun 18, 2026
- Hourly: $18.38 - $24.97

New Patient Registration Clerk (Casual)

Location : Ottawa, ON Position Type : Casual Position

Salary Range : $18.38 to $24.97 per hour

About the Role

The ByWard Family Health Team is seeking a motivated and detail-oriented person to join our administrative team as a New Patient Registration Clerk .

This position is ideal for a student pursuing studies in healthcare administration, business, public administration, health sciences, data analytics, or a related field who is looking to gain valuable experience in a healthcare setting

Key Responsibilities

- Process new patient registrations and maintain accurate patient records.
- Perform data entry and verify information for accuracy and completeness.
- Assist with billing-related administrative tasks and reconciliation activities.
- Generate reports and assist with data analysis and basic healthcare analytics.
- Monitor registration trends and support quality improvement initiatives.
- Maintain confidentiality and privacy of patient information in accordance with applicable legislation and organizational policies.




- Provide general administrative support as required.

Qualifications Required

- Currently enrolled in a university program and returning to studies in the fall.
- Strong computer skills, including proficiency with Microsoft Office (Excel, Word, Outlook).
- Excellent attention to detail and accuracy.
- Robust written and verbal communication skills in French and English.
- Ability to manage multiple tasks and work independently.
- Demonstrated professionalism and commitment to confidentiality.

Preferred

- Previous customer service or administrative experience.
- Experience working with databases or electronic records systems.
- Interest in healthcare administration, business, data analytics, public health, or related fields.
- Experience with data analysis, reporting, or Excel functions.

What You’ll Gain

- Hands-on experience in a healthcare environment.
- Exposure to patient registration processes, healthcare administration, and medical billing.
- Experience working with data, reporting, and analytics.
- Opportunity to develop professional communication and organizational skills.
- Flexible scheduling during the academic year.

Skills and Competencies

- Customer service orientation
- Robust organizational skills
- Attention to detail
- Analytical thinking
- Problem-solving abilities
- Professional communication
- Ability to handle confidential information

How to Apply

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 New Patient Registration Clerk (Casual) (Ottawa)
🏢 Byward Family Health
📍 Ottawa