Job Summary

We are seeking a highly organized and experienced Dental Practice Manager to oversee the daily operations of our dental office. The ideal candidate will possess strong leadership skills, excellent knowledge of dental and medical office procedures, and proficiency with practice management software such as Dentrix. This role involves managing staff, ensuring compliance with healthcare regulations, and maintaining a smooth workflow to provide exceptional patient care. The Dental Practice Manager will serve as the key point of contact for both staff and patients, fostering a professional and welcoming environment.

Responsibilities

- Supervise and coordinate daily operations of the dental practice, including scheduling, patient flow, and administrative tasks
- Manage human resources functions such as hiring, training, performance evaluations, and staff development
- Oversee billing, coding, and insurance claims processing using Dentrix or similar practice management software
- Maintain accurate electronic medical records and ensure compliance with HIPAA and other healthcare regulations
- Monitor practice budgets, expenses, and financial reports to optimize operational efficiency
- Ensure adherence to infection control protocols and OSHA standards for patient and staff safety
- Assist in implementing policies and procedures to improve patient experience and office productivity




- Collaborate with dental providers to ensure smooth clinical operations and high-quality patient care
- Handle patient inquiries, resolve complaints, and facilitate effective communication between staff and patients
- Coordinate with vendors for supplies, equipment maintenance, and other operational needs

Experience

- Proven experience in dental office management or a similar healthcare setting
- Strong knowledge of dental practice management software such as Dentrix
- Background in human resources management within a medical or dental environment
- Experience with electronic medical records (EMR) systems and medical terminology
- Supervisory experience overseeing staff in a healthcare or hospital setting is highly desirable
- Familiarity with budgeting, billing processes, insurance procedures, and compliance standards in healthcare settings
- Previous experience in medical office administration or hospital environments is a plus
- Knowledge of nursing practices or acute care experience can be advantageous but is not mandatory

This role offers an opportunity to lead a dynamic team within a professional healthcare environment dedicated to delivering outstanding patient care.

Pay: From $68,000.00 per year

Perks:

- Company events

Work Location: In person

📌 Dental Practice Manager (Canada)
🏢 Downtown Dental of Hamilton
📍 Canada