Evolve Chiropractic & Wellness Centre | Calgary, Alberta

Help Lead the Front Desk at Our Newest Calgary Location!

Evolve Chiropractic & Wellness Centre is growing, and we're looking for an experienced, motivated, and highly organized Lead Administrator / Clinic Coordinator to join our team at our brand-new West Springs location!

With two established downtown Calgary clinics and our newest location opening in West Springs Landing, this is an exciting opportunity to play an important role in the growth of an established multidisciplinary wellness centre.

At Evolve, we provide chiropractic care, physiotherapy, massage therapy, manual osteopathy, acupuncture, and naturopathic services. We pride ourselves on creating a welcoming, collaborative, and fun (yet professional!) environment where our practitioners and administrative teams work together to provide exceptional patient experiences.

We're looking for someone who is more than just great at reception. Our ideal candidate is a natural leader who takes initiative, thrives in a busy environment, and genuinely enjoys keeping things organized, supporting their colleagues, and helping a clinic run smoothly.

About the Role

As our Lead Administrator, you'll be an important part of establishing the day-to-day operations of our new West Springs clinic.

You'll work closely with clinic management, practitioners, and fellow administrative team members to ensure our front desk operates efficiently, our patients receive exceptional service, and our clinic remains organized and welcoming.

This position is ideal for someone who enjoys taking ownership of their work, identifying opportunities for improvement, and helping create a positive and productive team environment.

Key Responsibilities

Front Desk & Patient Experience

- Provide a warm, friendly, and professional experience for every patient.
- Manage appointment scheduling, cancellations, patient inquiries, and daily communications.
- Oversee patient check-in and check-out, payments, direct billing, and administrative processes.
- Help maintain efficient schedules and maximize appointment availability.
- Support positive patient relationships and assist with resolving concerns professionally.

Clinic Operations & Organization

- Help oversee the daily administrative operations of the West Springs location.
- Ensure the front desk, treatment rooms, common areas,



and administrative spaces remain organized and well-maintained.
- Monitor clinic supplies, inventory, and ordering needs.
- Identify opportunities to improve clinic workflows, organization, and efficiency.
- Assist with implementing and maintaining clinic policies and procedures.
- Proactively identify maintenance concerns, operational challenges, and areas requiring management attention.

Team Support & Leadership

- Act as a point of support and guidance for fellow administrative team members.
- Help train and onboard new front desk staff.
- Lead by example by maintaining a positive, professional, and solutions-focused attitude.
- Encourage teamwork, communication, and accountability.
- Work closely with clinic management to ensure consistency in administrative procedures and patient care standards.
- Help foster a collaborative workplace between administrative staff and practitioners.

What We're Looking For

Required Qualifications

- Minimum 2 years of reception, administrative, or customer service experience.
- Previous experience in a healthcare, wellness, or multidisciplinary clinic is strongly preferred.
- Excellent communication, telephone, and interpersonal skills.
- Strong organizational skills and the ability to multitask and prioritize in a fast-paced workplace.
- Confidence handling scheduling, payments, and patient concerns.
- Strong attention to detail and a commitment to maintaining organized and efficient systems.
- Comfortable using computers, scheduling software, and administrative technology.

Additional Assets

- Previous experience in a senior receptionist, lead administrator, or clinic coordinator position.
- Experience with Jane App practice management software.
- Familiarity with insurance direct billing and extended healthcare services.
- Experience training, mentoring, or supporting administrative teams.

The Person We're Hoping to Find

We believe that the right personality and attitude are just as important as experience.





We're looking for someone who:

- Takes initiative: You notice what needs to be done and take action without always needing direction.
- Leads by example: You're approachable, dependable, and someone your colleagues can confidently turn to for support.
- Loves organization: You enjoy creating systems, improving processes, and keeping things running smoothly.
- Thrives in a team: You understand that a successful clinic relies on great communication and collaboration.
- Welcomes feedback: You're open to learning, growing, and continuously improving.
- Stays calm under pressure: You can confidently manage competing priorities while maintaining a friendly and professional attitude.
- Takes pride in their work: You genuinely care about the patient experience, your team, and the overall success of the clinic.

Why Join Evolve?

- Be part of something new! Help establish the administrative operations and culture of our newest Calgary clinic.
- Established & growing: Join a respected multidisciplinary clinic group with an existing team and operational support.
- Opportunity for leadership: Take on additional responsibilities and contribute meaningfully to clinic operations.
- Supportive team setting: Work alongside friendly, collaborative healthcare professionals who genuinely enjoy what they do.
- Make an impact: Your ideas, initiative, and contributions will help shape the success of our West Springs location.

Interested in Joining Our Team?

If you're an experienced administrator who loves working with people, enjoys keeping things organized, and is excited about the prospect to take on a leadership role in a growing wellness centre, we'd love to hear from you!

Please apply directly through this job posting with your resume.

Important: Please do not contact the clinic directly regarding this position, as this ties up our patient booking lines. Applications submitted outside of this posting will not be considered.

We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted.

Job Location: West Springs Landing, Calgary, AB

Position: Lead Administrator / Clinic Coordinator

Pay: From $17.00 per hour

Expected hours: 40.0 per week

Experience:

- Receptionist: 2 years (required)

Work Location: In person

📌 Lead Administrator / Clinic Coordinator – West Springs (Calgary)
🏢 Evolve Chiropractic & Wellness Center
📍 Calgary