Position Title: Sales Associate (tm:rw)

Location: Holt Renfrew

Pay: $18.00 - $19.00 per hour + commission

About the Company

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech—a destination for innovation. We let people discover, try, and play with the latest in innovation, gaming, and e-mobility across our experience-led concept stores globally.

Website

https://seeyoutmrw.com/

About the Role

As a Retail Sales Associate at Smartech, you will play a key role in delivering unforgettable customer experiences. Your mission? Engage with customers, provide expert product recommendations, and ensure every visitor leaves with a positive impression. Beyond sales, you’ll support the store’s operations, help maintain visual merchandising excellence, and contribute to a high-energy, customer-first environment.

We'd love to see a 60-second video introducing yourself and telling us why you'd be great at tm:rw. Record it on your phone and share a link using any free service: YouTube (set to 'Unlisted'), Loom, Google Drive, Dropbox or WeTransfer. Please make sure the link is set so anyone with it can view.

my email is: [email protected]

Responsibilities

Customer Experience:

- Provide a warm welcome to customers and offer personalized product recommendations.
- Create a dynamic and engaging shopping experience through knowledgeable and friendly service.
- Maintain a visually appealing,



clean, and organized store environment.

Sales & Service:

- Achieve and exceed sales targets while fostering long-term customer relationships.
- Process transactions efficiently and accurately.
- Demonstrate a deep understanding of products and effectively communicate their value to customers.

Operational Support:

- Assist with merchandising, product displays, and promotional activities.
- Support store operations, ensuring compliance with health and safety standards.
- Work collaboratively with the team to achieve business goals and uphold brand standards.

Qualifications

- Experience: Prior retail or customer service experience preferred.

Required Skills

- Customer-Centric Approach: Passionate about delivering best-in-class customer experiences.
- Sales-Oriented Mindset: Driven to meet and exceed sales targets.
- Communication Skills: Robust verbal communication with a team-oriented attitude.
- Adaptability: Comfortable working in a fast-paced, ever-evolving retail environment.

Pay: $18.00-$19.00 per hour

Application question(s):

- We'd love to see a 60-second video introducing yourself and telling us why you'd be great at tm:rw. Record it on your phone and share a link using any free service: YouTube (set to 'Unlisted'), Loom, Google Drive, Dropbox or WeTransfer. Please make sure the link is set so anyone with it can view.

email - [email protected]

Experience:

- Retail sales: 2 years (preferred)

Work Location: In person

📌 Sales Associate (North York)
🏢 Smartech]
📍 North York