Job Overview

We are seeking a detail-oriented and organized Filing Assistant to join our administrative team. This role involves managing filing systems, supporting data entry tasks, and providing excellent customer service in a professional office environment. The ideal candidate will have robust organizational skills, proficiency with office software, and experience in clerical or administrative roles. This position offers an opportunity to contribute to efficient office operations and assist with various administrative duties.

Responsibilities

1. Prepare, organize, and process immigration applications, including work permits, , permanent residence applications, and other immigration-related submissions.

2. Review clients’ documents to ensure accuracy, completeness, and compliance with IRCC, ESDC, MIFI, and other applicable government requirements.

3. Complete immigration application forms, upload supporting documents, and submit applications through designated government online portals under the supervision of authorized immigration consultants.

4. Communicate with clients to collect required information, request missing documents, provide application updates, and respond to general inquiries.

5. Maintain accurate and confidential client records, organize electronic and physical files, and update internal case management systems.

6. Monitor application statuses, processing timelines, document expiry dates, and submission deadlines to ensure timely follow-ups.

7. Prepare professional correspondence,



explanation letters, supporting documentation, and responses to government requests under the direction of authorized immigration consultants.

8. Coordinate with employers, employees, government departments, and other relevant parties to obtain information and documentation required for immigration applications.

9. Verify application details, supporting evidence, and payment receipts before submission to minimize errors and avoid processing delays.

10. Provide administrative support to immigration consultants, including scheduling appointments, preparing client files, tracking application progress, and maintaining organized workflow procedures.

Skills

- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong organizational skills with attention to detail in filing and data entry tasks
- Excellent phone etiquette and customer service skills for front desk interactions
- Ability to handle multi-line phone systems efficiently
- Basic computer skills including typing, proofreading, and document management
- Clerical or administrative experience preferred; medical or dental office experience is a bonus
- Ability to work independently with minimal supervision while managing multiple priorities effectively

Pay: $16.60-$17.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Filing Assistant (Lasalle)
🏢 GP SINGH IMMIGRATION
📍 Lasalle