We are looking for an Administrative Coordinator to join a community-focused healthcare organization in York, Ontario on a Contract basis. This role supports senior services by coordinating administrative activities, managing service scheduling, and helping ensure care plans are reflected accurately in daily operations. The successful candidate will bring strong customer service skills, sound judgment, and the ability to stay organized in a rapid-paced environment while working with internal teams and external partners.

Responsibilities:

- Respond to inquiries related to service arrangements, appointment changes, invoicing concerns, and other client service matters, escalating complex situations to leadership as appropriate.
- Coordinate service schedules for seniors' programs and help ensure coverage aligns with client needs and program priorities.
- Collaborate with case workers and management staff to support the delivery of services in accordance with established client care plans.
- Prepare, organize, and maintain departmental records, statistical data, and required documentation with accuracy and attention to detail.
- Support smooth day-to-day administrative operations by tracking updates, following up on outstanding items, and keeping information current.
- Communicate professionally with clients, caregivers, colleagues, and community partners to facilitate effective service coordination.
- Contribute to a high standard of customer service by resolving routine issues efficiently and supporting positive client experiences.
- Carry out additional administrative and program support duties as assigned by the program manager.
- Community College diploma in a related discipline.
- At least 2 years of relevant experience, ideally within healthcare, hospital, or community support environments.




- Minimum of 2 years of hands-on experience using electronic scheduling systems.
- Strong organizational skills with the ability to manage multiple priorities and adapt to competing deadlines.
- Effective problem-solving abilities and the judgment to identify when issues should be escalated.
- Proven ability to work independently while also contributing effectively within a multidisciplinary team.
- Proficiency with Microsoft Office, client information systems, and scheduling software.
- Willingness to comply with a criminal screening process, as all candidates are required to undergo screening, and to work flexible hours, including weekends and some statutory holidays; fluency in a second language is considered an asset.

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📌 Administrative Coordinator (York)
🏢 Robert Half
📍 York