Manage customer support operations for Rentokil-Terminix Canada using portal administration and strong communication skills in a hybrid Concord schedule.

This Support Services Administrator role serves commercial and residential customers with World Class customer service. You will manage work orders, Pest Pac scheduling, invoicing, and customer records. The position also supports Sales Team RFPs, service rescheduling, and National accounts receivable activities.

Key Responsibilities:

- Manage portals, work orders, and appropriate service dispatching
- Schedule Pest Pac accounts and recurring service setups
- Review completed orders and send invoices for payment
- Resolve invoicing corrections, disputes, and customer inquiries
- Organize contract files within consolidated client folders

Requirements:
- Undergraduate degree or related college diploma
- Excellent interpersonal and customer relations skills
- Strong verbal and written communication abilities
- Solid attention to detail and multitasking ability
- Previous RFP experience preferred, not mandatory

Apply customer service, portal management, scheduling, and invoicing skills while supporting Rentokil-Terminix customers in Concord.

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📌 Hybrid Customer Service Administrator (Vaughan)
🏢 Rentokil Initial
📍 Vaughan