We are looking to fill a position in our Brampton location!

At Money Direct, you will be required to handle cash on a daily basis. While serving customers at the front window you will be responsible for operating a cash drawer during the duration of your shift. You will be required to deliver excellent customer service at our front window, over the phone and outside the stores during our marketing initiatives. While communicating with our clients, our main responsibilities include taking care of our client’s needs and informing them about our products, services and promotions.

Responsibilities and Duties

- Provide a high level of Customer Service
- Cash cheques quickly and efficiently
- General office duties, proper use of equipment
- Sell benefits of ancillary services to customers
- Prepare collection files and assist in the collection process
- Extensive knowledge of all safety and security procedures relating to the store
- Extensive understanding of all company policies and procedures
- Daily maintenance and upkeep of store

Expectations

- Delivering a wide array of financial products and services in a branch environment
- Providing exceptional customer service to a broad and diverse client base




- Ensuring that cash and inventory controls are adhered to
- Active involvement in the collection process for overdue accounts
- General office administration
- Support your team, manager and company with the overall growth and success in the business
- Active in local area marketing, assist in the growth of the customers and the branch
- Work independently with strong sole decision making skills
- Organization, maintain neat and accurate records
- Maintain the up keep on the branch
- Complete tasks and assignments as directed by the Branch Manager

Qualifications and Skills

- High school diploma
- Passionate about exceptional customer service
- Thrive in a fast-paced team environment
- Confident, assertive, well-organized and detail-oriented
- Have an interest in financial services
- Enjoy being challenged and finding solutions
- Previous customer service and cash handling experience

& Part Time

Job Types : Full-time & Part Time, Permanent

Must be available to work Wednesday, Thursday, Friday and Saturday

Job Types : Full-time, Part time

Pay: From $19.00 per hour

Work Location: In person

📌 Customer Service Representative (Full Time/part Time) (Brampton)
🏢 Money Direct Financial Services
📍 Brampton