Our Story and Purpose

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,300 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today

Your Role in Supporting Our Members:

As a Senior Product Manager in the Digital Banking team, you will lead the strategy and delivery of high-impact, member-facing digital products that advance Vancity’s retail digital platform. You’ll own complex problem spaces end-to-end—translating member needs, business priorities, and regulatory considerations into clear product strategy, roadmaps, and outcomes.

This is a Full-time, Permanent role that is partially remote and will report directly to the Senior Manager, Banking Products - Digital Banking. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. For someone with the right skillset and experience, we are also open to candidates based in Ontario. While this position provides a hybrid work arrangement, you will be expected to be in office for events and business demands when needed.

How You'll Make an Impact:

- Setting product vision and strategy for digital banking capabilities aligned to member needs and business outcomes

- Owning and evolving multi-quarter roadmaps, balancing value delivery, technical health, risk, and long-term scalability

- Defining, prioritizing, and refining epics, features,



and user stories to maintain a clear, outcome-driven product backlog

- Partnering with UX, engineering, data, business stakeholders, and vendors to design and deliver high-quality, member-centric experiences

- Leading discovery and problem framing using member insights, analytics, and qualitative research

- Monitoring product performance through KPIs, member feedback, and operational metrics to drive continuous improvement and value realization

- Providing product leadership within Agile delivery and supporting teams through iterative delivery and dependency management

- Communicating strategy, roadmap progress, trade-offs, and outcomes to senior leadership and cross-functional partners

- Ensuring security, privacy, and regulatory requirements are embedded into product design in collaboration with risk and technology teams

- Championing accessibility, usability, and inclusive design across all digital servicing initiatives

- Partnering with marketing, operations, and servicing teams to plan and execute go-to-market and change-management activities

- Bringing competitive intelligence, emerging technologies, digital banking trends, and member expectations into product decisions and future direction

What You’ll Bring to the Team:

- Bachelor’s degree in Business Administration, Marketing, Technology, or a related field

- 5+ years of progressive product management experience, ideally within digital banking, financial services, or regulated environments

- Proven experience owning products through the full lifecycle—from discovery and strategy through delivery and optimization

- Strong understanding of financial services concepts, regulatory requirements, and risk considerations

- Experience working in Agile environments and partnering closely with engineering and design teams

- Ability to manage complexity, dependencies, and competing priorities across multiple initiatives

- Experience using tools such as Azure DevOps (ADO) or similar (nice to have)

- Certifications such as Scrum Product Owner, SAFe, or equivalent (nice to have)

- Strong st

📌 Senior Product Manager, Digital Banking (Vancouver)
🏢 Vancity
📍 Vancouver