About This Employment Opportunity

The Career Foundation is facilitating recruitment for this position on behalf of an external employer. The employer partner provides the job information and is responsible for its accuracy, any subsequent changes, compensation, employment terms and conditions, and all final hiring decisions.

About Your Application and Our Services

By applying to this job posting, you consent to The Career Foundation collecting and using your personal information to evaluate your application for this position and to communicate with you regarding other employment opportunities, as well as no-cost employment-related services and supports that may assist you in achieving your employment goals, including job search assistance, career coaching, workshops, training opportunities, and other employment programs and services offered by The Career Foundation. Please note that, although we may contact you for the purposes described above, your participation in any such services or programs is entirely voluntary.

Our client is one of Toronto's premier luxury retirement residences. The incumbent is responsible to serve food and beverage items in a knowledgeable, friendly and helpful manner to all Community Members and guests. To create 100% Community Member and guest satisfaction by providing genuine hospitality and by exceeding expectations.

Please note this position requires the ability to work flexible hours and weekends.

Job Responsibilities

- · Provide Exceptional Dining Service: Greet community members and guests, answer menu inquiries, take and process food and beverage orders, and serve meals and refreshments in a professional and friendly manner.
- · Ensure Quality Service Delivery: Organize and prioritize service, verify order accuracy and presentation,



accommodate special requests, and provide beverage refills and ongoing table service.
- · Maintain Dining Room Standards: Set and clear tables according to established standards, ensuring a clean, organized, and welcoming dining workplace.
- · Deliver Outstanding Customer Care: Build positive relationships with community members and guests by providing personalized attention, taking ownership of service issues, and using teamwork to exceed expectations.
- · Resolve Concerns and Complaints: Respond promptly and professionally to service or food-related concerns by listening empathetically, identifying solutions, following through on resolutions, and ensuring guest satisfaction.
- · Support Team Success and Continuous Learning: Collaborate effectively with kitchen staff and fellow servers to ensure efficient service and participate in required training and education programs.

Qualifications

- Experience in a dining-room setting serving food and taking orders, preferably in a fine
- dining restaurant or retirement community setting
- Strong customer orientation to older adults
- Ability to communicate clearly with peers and subordinates
- Ability to manage their time effectively with little supervision
- Smart Serve Certificate and Food Handlers Certificate
- Current and/or up to date police background check and vulnerable sector search
- Ability to work as a team member, understanding the priorities of others




- Able to bend, stretch, sit and stand for long periods. Able to lift a maximum of 50 lbs
- Ability to work flexible hours and weekends
- Available for call-ins
- Able to effectively communicate in verbal and written English

Our employment partner works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, our employment partner requires all new team members are vaccinated for COVID-19. Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.

Pay - $19.40 /hr

Location – East York

Application instructions – Please submit your application through this Indeed posting.

This employer partner is an equal-opportunity employer. We thank all candidates for their interest; however, only those selected will be contacted for an interview.

About The Career Foundation

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and workforce development services to job seekers and employers. Operating since 1988 and now serving thousands of people annually, our no-cost services include job search assistance, career coaching, workshops, training opportunities, and other employment-related programs and supports designed to help job seekers and employers achieve their goals.

For more information, visit www.CareerFoundation.com.

Pay: $19.40 per hour

Expected hours: No less than 20.0 per week

Work Location: In person

📌 Server (East York)
🏢 The Career Foundation
📍 East York