Company Overview

The Delta Hotels by Marriott family, offering 315 up-to-date guestrooms and suites, over 11,000 square feet of stylish meeting space, and amenities such as onsite Starbucks® Coffee and Driftwood Social Bar + Table. We are committed to providing exceptional hospitality and memorable guest experiences.
Summary

Join Delta Mississauga as a Hotel Guest Service Agent in Mississauga, Ontario. In this role, you will be a vital part of our team, ensuring our guests receive outstanding service that reflects our commitment to excellence and hospitality.
Responsibilities

- Follow the Brand Guidelines consistently.
- Greet and assist guests with check-in and check-out procedures.
- Provide information about hotel amenities, local attractions, and services.
- Manage multi-line phone systems to handle guest inquiries efficiently.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Handle guest requests and resolve issues promptly with professionalism.
- Maintain accurate records of guest interactions and reservations.
- Uphold the hotel’s standards of customer service and hospitality.
- Support team members in delivering a seamless guest experience.
- Qualifications
- Experience in front desk within the hospitality industry.
- Having a Marriott Brand experience is an asset.




- Excellent communication skills, including phone etiquette.
- Strong customer service orientation and problem-solving skills.
- Professional appearance and positive attitude.
- Ability to work effectively in a team environment.
- Flexibility to adapt to changing priorities.
- Flexibility in days and shifts. Must be able to work weekends.

Vrancor Group is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other basis protected by applicable law.

Vrancor Group is committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation due to disability during any stage of the recruitment process are encouraged to advise accordingly.

The Company reserves the right to make changes to job descriptions based on the evolving needs of the business.

Please note: Only candidates selected for an interview will be contacted.

Pay: $22.90 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Hotel Guest Service Agent (Mississauga)
🏢 Delta Hotels by Marriott Toronto Mississauga
📍 Mississauga