Only candidates who have completed a Medical Office Assistant course OR have Prior Experience as a receptionist in a health care setting will be offered an interview.

Full job description
Job Title: Medical Office Assistant (MOA)
Employment Type: Part time 20 hours per week
Location: Family Matters Medical Centre
Duration: 1 year term with possibility of renewal
Anticipated Shifts: Monday to Friday. All shifts 4 hrs, starting earliest 8:30 AM, ending latest 5:30 PM
We are closed for all Statutory Holidays, Day of Reconciliation, and Remembrance Day
Anticipated Start Date: June 2026
Salary: Starting at $17.30.
Work: On-Site only, parking available, flexible schedule
Reports To: Clinic Manager
Probationary Period: There will be a 3-month probation period

The ideal candidate will demonstrate the following:
· Ability to communicate respectfully and positively with patients and staff and presents self in an approachable and friendly manner.
· Ability to provide a welcoming, safe and supportive atmosphere to all individuals inquiring about our services.
· Understands and demonstrates a patient centered approach.
· Demonstrates effective active listening and communications skills.
· Ability to take initiative in handling routine matters and inquiries, demonstrating common sense and use of experience to develop potential solutions, understanding when to seek direction.
· Ensures that the privacy and confidentiality of staff and patient information and relationships are maintained.
· Is coachable and adaptable , adjusts priorities and work goals as necessary while, maintaining a calm demeanor, when working under changing or unclear conditions.
· Is able to manage multiple duties and tasks effectively and efficiently.

Responsibilities include but are not limited to:




· Greet and check in patients in a professional and courteous manner
· Answer phone calls and respond to patient inquiries
· Schedule and confirm appointments
· Prepare and maintain patient medical records using EMR (Accuro)
· Maintain a clean and organized reception and workspace
· Assist with traffic flow
· Participate in regular office procedures including photocopying, faxing, scanning, answering information requests
· Assisting physicians and nurses as needed
· Medical Equipment Processing
· Light cleaning duties

· perform urinalysis or pregnancy tests

· Practice and always maintain professional conduct
· Demonstrate a strong commitment to personal and qualified ethics, integrity and responsibility.

Qualifications:
· Completion of a recognized Medical Office Assistant (MOA) program or equivalent relevant experience
· Previous experience in a medical office setting preferred
· Proficiency in EMR systems, specifically Accuro
· Robust organizational and multitasking skills with the ability to manage a varied workload efficiently
· Professional, compassionate, and patient-focused attitude
· Excellent verbal and written communication
· Ability to work both independently and collaboratively as part of a team
· Comfortable handling reception duties and interacting effectively with patients, staff, and the general public
· Ability to manage confidential material with discretion and professionalism
· Sensitivity and understanding when working with culturally diverse populations

Successful completion of the PHIA Online Course is required prior to the start date

Pay: $17.30 per hour

Expected hours: No more than 40.0 per week

Benefits:

- Flexible schedule
- On-site parking

Application question(s):

- Do you have prior experience as a receptionist in a health care setting OR have you completed a medical office assistant certification?

Work Location: In person

📌 Medical Office Assistant (Winnipeg)
🏢 Family Matters Medical Centre
📍 Winnipeg