Company Description Politech Group is a growing organization focused on delivering reliable, efficient services to clients across diverse industries. The company values accuracy, timely execution, and strong customer relationships in all operational activities. Team members are encouraged to collaborate, share ideas, and support continuous improvement. Politech Group offers opportunities for skill development and growth opportunities within a structured, supportive environment.
Role Description This full-time, on-site Dispatch Clerk role is based in Toronto, ON. The Dispatch Clerk is responsible for coordinating daily dispatch activities, including scheduling and assigning jobs, updating logs, and tracking the status of orders and service requests. The role involves entering and maintaining accurate data in dispatch and tracking systems, preparing documentation, and ensuring information is shared promptly with drivers, technicians, and other team members. The Dispatch Clerk communicates with customers and internal staff to provide updates, resolve routine issues, and support smooth service delivery.



This position requires consistent attention to detail, adherence to established procedures, and effective collaboration with the operations team.
Qualifications

- Strong dispatching skills, including coordinating schedules and managing multiple requests efficiently.
- Solid computer literacy with proficiency in data entry and use of dispatch or scheduling software.
- Clear and professional communication skills for interacting with internal teams and external customers.
- Customer service abilities, including handling inquiries, providing updates, and managing expectations.
- High level of accuracy and attention to detail in documentation and record keeping.
- Ability to prioritize tasks, work in a fast-paced environment, and meet time-sensitive deadlines.
- Previous experience in dispatch, logistics, or administrative support is an asset.
- High school diploma or equivalent; additional training in office administration or logistics is beneficial.

📌 Dispatch Clerk (Toronto)
🏢 Politech Group
📍 Toronto