Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a outstanding place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

SUMMARY:

Enrolls new wage and salary employees on benefit plans. Ensures continuing correct enrolment of all union and non-union employees/ retirees in benefit plans. Performs a variety of clerical duties relating to administration of the short-term disability plan for Union members. Performs a variety of clerical duties relating to administration of the income continuance/long term disability plans for Union members and Exempt employees. Monitors and ensures the benefits data integrity. Administers WCB/LTD pension deeming for eligible Union and Exempt employees. Responds to requests from lawyers, WCB and other insurers for employee information such as details of employee loss of earnings due to illness or injury. Completes certificates of earnings as requested by the employee for personal insurance coverage.



Responds to Freedom of Information requests by reviewing and copying employee personnel files to the concerned party according to established procedures. Issues transit passes to eligible employees, retirees and other persons as instructed. Enters transit pass information into the system to ensure employee’s records reflect the correct benefit coverage. Assists in researching issues with faulty transit pass cards and follows up with the support team and the employee as required.

Qualifications

EDUCATION:

Requires High School graduation and completion of a post-secondary certificate or diploma program of 1 year including courses in human resources and Microsoft Office applications.

EXPERIENCE:

Requires two (2) years of recent experience in benefits administration or related field. A further period of up to six (6) months in the position is required to acquire knowledge of various employee benefit plans and related procedures, and to become familiar with common problems and solutions.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation





Resident

This position works predominately on-site.

Rate of Pay

Salary $5,818 - $6,979 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: October 21, 2026
Closing Date: Open Until Filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].

📌 Benefits Administrator (Metro Vancouver)
🏢 TransLink
📍 Metro Vancouver