Burning Springs Spa & Thermal Pools - Niagaras newest luxious spa experince, is currently seeking Full-Time Spa Receptionist with a passion for service to join our team.

Areas of Responsibility :

- Managing the booking of Spa treatments whilst providing friendly and efficient service to our members and guests
- Driving additional revenue by actively up-selling retail products, promotional offers and encouraging repeat bookings
- Escorting guests to and from treatment rooms and waiting areas
- Constantly maintaining an up-to-date knowledge of the personal services performed and any revisions in the products or procedures used
- Maintaining the retail displays within the reception area
- Consistently offering professional, friendly and engaging service
- Maintaining confidentially of client and property information at all times, while ensuring that all accounting and security procedures meet Company requirements
- Following opening and closing procedures of the spa.
- Delivering amenitites, food and drink to guests while they enjoy the oasis room.
- All other duties as assigned

Requirements :

- Minimum 1 years’ experience in a service industry

- Smart Serve

- Fluency in English,



with excellent interpersonal and communication skills

- Available to work weekends and Holidays. :

- Exceptional guest service skills, with a courteous and professional demeanor

- Ability to work well under pressure

- Proficient with computers

BENEFITS MARRIOTT EMPLOYEES ENJOY

- Complimentary daily staff meal “lunch and dinner ” prepared by our culinary team.
- Birthday Dinner at Morton's Grille
- In office Starbucks Discount
- Immediate access to the Associate/Friends and Family hotel and dining discounts at any participating Marriott and Starwood brands hotels worldwide.
- Complimentary Company sponsored events.
- Personalized electronic access to your pay statements and annual T4 statements
- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via online.
- Growth and development opportunities within the Hotel.

Job Types : Full-time, Part-time

Benefits :

- Dental care
- On-site parking

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Spa Receptionist- Burning Springs SPA & Thermal (Niagara Falls)
🏢 Marriott Fallsview Hotel E
📍 Niagara Falls