Purpose : Bent Arrow Traditional Healing Society (Bent Arrow) is a non-profit organization that provides unique programs and services to Edmonton’s urban Indigenous population. The organization was created in 1994 when Brad and Shauna Seneca identified the need for programming for Indigenous children and families based in traditional Indigenous values and teachings. This year we are celebrating our 30 anniversary, and we have grown as an agency where we have over 250 staff and 23 programs, but our mission remains to “build on the strengths of Aboriginal children, youth, and their families to enable them to develop spiritually, emotionally, physically, and mentally so they can walk proudly in both the Aboriginal and non-Aboriginal communities.”

Duties & Responsibilities :

- Answering and directing telephone calls, and taking detailed telephone messages
- Phones must be answered at all times
- Greeting and directing walk-ins
- Providing information to the public on the programs & services offered by Bent Arrow
- Typing correspondence and other documents
- Place calls for courier service and ensure the billing is reflective of the program
- Receive and distribute faxes, and assist staff and other programs with fax machine and photocopying
- Troubleshoot problems with photocopier and general office equipment
- Ordering office supplies and maintain a monthly inventory of office supplies




- Manage and update the staff in/out board, telephone extension list, mail and message slots
- Ensure program brochures are printed and the brochure board is full at all times
- Update and maintain bulletin board
- Maintain the organization and cleanliness of the utility and photocopy rooms
- Other duties as requested

Competencies : Essential :

- Proven ability to handle multiple priorities and ability to prioritize tasks
- Typing speed, a minimum of 50 per words per minute
- Knowledge of multi-line telephone systems
- Excellent communication and interpersonal skills
- Must be able to lift 50 pounds
- Must be self-motivated and able to function in a team setting
- Must provide a Criminal Record Check with Vulnerable Sector and Intervention Record Check

Qualifications : Experience :

- A minimum of 2 years’ experience required
- Experience working in a non-profit organization is an asset
- Experience with office machinery - i.e. fax machine, photocopiers, etc.

Education :

- A Certificate or Diploma in Office Administration however a combination of education and experience will also be considered

Pay: $3,593.98-$3,775.66 per month

Benefits :

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

Application deadline: 2025-02-25

📌 Front Reception (Edmonton)
🏢 Bent Arrow Traditional Healing Society
📍 Edmonton