- Greet patients warmly and check them in upon arrival
- Schedule, confirm, and reschedule appointments using Dentrix and other dental management software
- Manage multi-line phone systems to answer inquiries and direct calls appropriately
- Collect patient information and update electronic medical records accurately using Epic and other systems
- Verify insurance details and assist with billing procedures
- Maintain a clean, organized front desk area and ensure all paperwork is completed correctly
- Assist with administrative tasks such as filing, data entry, and correspondence
- Coordinate with dental staff to ensure smooth workflow during patient visits
- Handle patient inquiries professionally, providing excellent customer service
Experience
- Previous experience as a Dental Receptionist or in a dental office setting is highly preferred
- Familiarity with dental software such as Dentrix and Epic is advantageous
- Knowledge of medical terminology and electronic medical records systems is beneficial
- Office experience, including front desk duties and administrative responsibilities, is desirable
- Strong organizational skills with the ability to manage multi-line phone systems efficiently
- Excellent communication skills and a professional demeanor are essential for success in this role
Job Types : Full-time, Part-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 24 - 42 per week
Advantages :
- Dental care
- On-site parking
Ability to commute/relocate:
- Scarborough, ON M1T 0A2: reliably commute or plan to relocate before starting work (preferred)